Monitoring Engineer

• The Monitoring / Observability Engineer will be joining the team to tackle initiatives to increase
• observability in systems. They will be under the architecture umbrella and play a crucial role in
• ensuring the performance, health, and stability of applications and infrastructure. Monitoring
• Engineer will be responsible for utilizing New Relic, to gain deep insights into system behavior,
• troubleshoot issues, and proactively identify potential problems before they impact users.

• Implement and maintain New Relic instrumentation across application and infrastructure
• stack.
• Configure and manage dashboards, alerts, and notifications within New Relic to monitor key
• performance indicators (KPIs) and identify anomalies.
• APM Monitoring (Java, .NET, PHP, python, APM transaction, logs, etc.), synthetic monitoring,
• browser monitoring, and Log monitoring,
• Set up and manager Alerts AI (Alert policy, condition, anomaly detection, sources, decisions,
• Muting rules, workflows, destinations, events, and incidents)
• Analyze New Relic data to diagnose performance issues, identify root causes, and collaborate
• with development teams to resolve them.
• Collaborate with other engineers and operations teams to ensure a smooth and efficient
• monitoring workflow.

Qualifications :

• Proven experience as a Monitoring Engineer or similar role.
• Experience in Application Performance Monitoring (APM) and Infrastructure Monitoring
• Strong understanding of monitoring principles and practices.
• Expertise in New Relic, including experience with:
• Instrumenting applications and infrastructure
• Creating dashboards and visualizations
• Configuring alerts and notifications
• Querying using NQRL
• Troubleshooting and problem-solving using New Relic data
• Familiarity with other monitoring tools and methodologies is a plus.
• Experience with scripting languages (Python, Bash, etc.) is preferred.
• Excellent analytical and problem-solving skills.
• Strong communication and collaboration skills.

Mandatory skills

• Overall experience 5 or more years.
• Working experience with New Relic
• Creating dashboards and visualizations
• Instrumenting applications and infrastructure
• Configuring alerts and notifications
• Troubleshooting and problem-solving using New Relic data
• Strong understanding of monitoring principles and practices.
• Querying using NRQL / Query Log
• APM Monitoring, Synthetic monitoring, Browser monitoring, Log monitoring

Good to have

• Familiarity with other monitoring tools and methodologies is a plus.
• Experience with scripting languages (Python, Bash, etc.) is preferred.