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126 Highpoints Technologies India Jobs
Operations/Project Management - Business Analyst I.
1-4 years
Kolkata, Mumbai, New Delhi + 4 more
1 vacancy
Operations/Project Management - Business Analyst I.
Highpoints Technologies India
posted 7d ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
Manage the customers in corporate workbench by associating together and form a parent/child customer hierarchy relationship.
Research in (company websites/DB/ other sources) to see if the customer relationships exist as per the rules and then either create/add/remove from customer hierarchies.
Quality checking and validation of customer address (city, country, ZIP Code) and DUNS number, for update in OSC and further correctly placing the account under the right hierarchy.
First line support on CRA or by Email and SR, for hierarchies updates.
Ad-hoc updates oh hierarchies for customers, on demand.
Run reports to identify the Hierarchies for customer records.
Research external data sources to validate customer information.
Co-ordinate with sales support services on customer data change requests or data issues.
On demand, Support various tools enhancements and User Acceptance Tests
Should handle multiple tasks effectively and prioritize work to meet aggressive goals
Participate in conference calls and meetings
Regular activity reporting for all projects, on a daily or weekly basis, as required per project
Project coordination
Duplicate reviews (investigate and approve the winner and placing the winner under the correct hierarchy via SDD Merges)
Requirements / Skills:-
Preferred candidate should have 1 year of professional experience and possess knowledge of Customer Data Management.
Should be graduate or having masters qualification(MBA)
Candidates with BE or MCA not recommended.
Willing to work in rotation shift based on business requirement every quarter.
Computer skills (MS Office, especially Excel, Outlook, Power Point), advanced level
Excellent communication skills, both written and verbal in English - advanced level
Additional Sills:
Employment Type: Full Time, Permanent
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