Technical Services Manager, IAM

Cyderes (Cyber Defense and Response) is a pure-play, full life-cycle cybersecurity services provider with award-winning managed security services, identity and access management, and professional services designed to manage the cybersecurity risks of enterprise clients. We specialize in multi-technology, complex environments with the in speed and agility needed to tackle the most advanced cyber threats. We leverage our global scale and decades of experience to accelerate our clients cyber outcomes through a full lifecycle of cybersecurity services. We are a global company with operating centers in the United States, Canada, the United Kingdom, and India.

About the Job:

Technical Services Manager of Identity Access Management, Managed Services, will play a crucial role in ensuring the smooth and efficient delivery of our IAM Managed Services to our clients. Technical Services Manager will be responsible for overseeing the day-to-day operations of our Managed Services team, managing a team of talented professionals, maintain service level agreements/objectives, and uphold the highest standards of quality delivery to our clients and collaborating with cross-functional teams to achieve operational excellence. An important part of your role will be to actively establish internal and external relationships with all stakeholders. Youll anticipate and identify risks within engagements and raise any issues with senior management.