SAP CRM Consultant (5-12 yrs)

Responsibilities :

- Collaborate with business stakeholders to gather and understand their specific CRM requirements.

- Analyze and document business processes and workflows related to CRM services.

- Configure SAP CRM modules, focusing on service-related functionalities like Service Orders, Service Contracts, and Service Planning.

- Customize SAP CRM solutions using tools like the SAP Web Client UI to meet specific business needs.

- Ensure seamless integration of SAP CRM with existing systems to create a unified and efficient CRM environment.

- Provide ongoing support to end-users on SAP CRM functionalities.

- Stay up-to-date on the latest SAP CRM features and best practices.

Requirements :

- 5 to 12 years of experience in SAP CRM configuration and implementation.

- In-depth knowledge of SAP CRM modules, particularly Service Orders, Service Contracts, and Service Planning.

- Strong understanding of CRM concepts and best practices.

- Experience in customizing SAP CRM solutions using tools like the SAP Web Client UI.

- Excellent analytical and problem-solving skills.

- Strong communication and collaboration skills.

- Ability to work independently and as part of a team.