Application Support Engineer

Required Skills and Qualifications

• Experience:
• 3 to 6 years of experience as a Site Reliability Engineer, Systems Engineer, DevOps Engineer, or similar role.
• Strong experience with Linux/Unix systems administration.
• Technical Skills:
• Proficiency in Shell scripting and automation using Ansible.
• Knowledge of Java application performance tuning and troubleshooting.
• Strong understanding of SQL, Oracle Database (including writing queries and optimizing performance).
• Monitoring and Logging:
  Experience with monitoring tools like Prometheus, Grafana, Nagios, Zabbix, or similar. Familiarity with logging tools like ELK stack, Splunk, or Datadog.
• CI/CD Tools:
  Experience with continuous integration/continuous deployment (CI/CD) tools like Jenkins, GitLab CI, or similar.
• Version Control:
  Familiarity with version control systems like Git.
• Problem Solving:
  Strong troubleshooting and problem-solving skills, especially in complex, distributed systems.
• Soft Skills:
• Strong communication skills, both verbal and written.
• Ability to collaborate with cross-functional teams and work in a fast-paced environment.
• A proactive, detail-oriented mindset with a focus on reliability and continuous improvement.

Preferred Skills

• Experience with containerization tools like Docker and orchestration platforms like Kubernetes.
• Knowledge of cloud platforms such as AWS, Azure, or Google Cloud.
• Familiarity with microservices architecture and associated challenges.
• Experience with Terraform or similar infrastructure-as-code tools.Role & responsibilities