AR Callers / Insurance follow up Specialist

Role & responsibilities

The position is a full-time follow up/analysis/calling Job. The associate will undergo RCM domain training and basic functional/operative training in Billing/AR at the time of joining. Post training, responsible for following up on no response and denied claim as per the process guidelines. Performs work requiring analysis, data maintenance, calling to insurance payers, website check and reporting to immediate supervisor.

Preferred candidate profile

Checking denials from EOBs, ERAs by calling the Insurance Companies.

Calling the insurance companies for the specification of denials

Reprocessing the claim over the phone or reopening the claims on the online portals

Checking denials from EOBs, ERAs by calling the Insurance Companies.

Calling the insurance companies for the specification of denials.

Reprocessing the claim over the phone or reopening the claims on the online portals

Checking status of the appeal filed and reprocessed claims through IVR, Calls and online payers portal

Follow HIPAA guidelines when accessing and sharing patient information.

Perks and benefits

Skills: Basic knowledge of computer, Microsoft office, Communication Skills English (Verbal/Written)