Head Billing

Role & responsibilities

• Overall supervision and functioning of the Department to deal with billing clarifications in respect of various TPA's, Corporate having tie up with the hospital. Defining IP Packages & Tariff and revising packages from time to time as per decision of the management.
• Verification and posting of billable services and generation of bills through the HIS.
• Assist in generation of MIS Reports.  Manager Billing should prepare Monthly Statistics, Monthly Discount, and Revenue and outstanding bills report and forward the same to the COO.
• Co-ordinate with Customers/corporate for billing issues. Obtains revenue by resolving order and invoice disputes; maintaining customer relations; resolving problems with bank transfer. Verification of disallowances by corporate and co-ordinating with corporate collections to sort out the issues. 
• Follow-up of Refund Pending Bills & Outstanding Bills and settling them. 
• Checking of activity cards on regular basis and ensuring that all billable services are correctly posted in the billing system.
• Approve credit memos by reviewing documentation.
• Plans staff work assignments and schedules. Evaluates the work performance of the staff. Counsels staff on personal and work problems.
• Assigning duties to the billing staff, responsible for making the duty rosters; sanction of leaves; appraisal etc. The Manager Billing will also be responsible for sanctioning and recommending leaves for the staff. 
• Updating charges for new services in the HIS by comparing with Top 10 Hospitals.
• Check daily Credit bills before dispatching it to the concerned Companies by verifying all the bills are generated according to MOU.