Upload Button Icon Add office photos
filter salaries All Filters

37 Headsup B2B Jobs

Operation Manager

2-5 years

New Delhi

1 vacancy

Operation Manager

Headsup B2B

posted 5mon ago

Job Description

  • We are looking for a seasoned and strategic Operations Associate to lead the sourcing, negotiation, and management of goods and services. This role will be instrumental in ensuring the smooth and efficient execution of our operations, from order processing to customer service.
Responsibilities
Order Processing:
  • Accurately process customer orders, ensuring correct product selection, pricing, and shipping information
  • Coordinate with the procurement team to ensure timely order fulfilment
Customer Service:
  • Respond promptly to customer inquiries and resolve issues in a professional and timely manner
  • Provide exceptional customer service through various channels, including phone, email, and chat
  • Handle customer complaints and provide satisfactory resolutions
Data Entry and Analysis:
  • Maintain accurate and up-to-date records in our operations management system
  • Prepare reports and analyse data to identify trends and areas for improvement
  • Assist with data entry and validation tasks as needed
Process Improvement:
  • Identify opportunities to streamline processes and improve operational efficiency
  • Collaborate with team members to implement process enhancements
Vendor Management:
  • Source and evaluate potential vendors for products and services
  • Manage vendor relationships, ensuring timely deliveries and adherence to quality standards
  • Negotiate contracts and pricing with vendors
Supply Chain Management:
  • Oversee the entire supply chain process, from sourcing to delivery
  • Monitor supply chain performance and identify areas for improvement
  • Collaborate with logistics providers to ensure efficient transportation and distribution
Qualifications
  • Degree in design, product development or fashion communication is a plus
  • Minimum of 2-3 years of experience in an operations or customer service role, with a focus on corporate gifting or supply chain management preferred
  • Strong organisational and time management skills
  • Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint)
  • Excellent verbal and written communication skills
  • Ability to work independently and as part of a team
  • Detail-oriented and accuracy-focused
  • A positive and customer-centric attitude
Benefits
  • Competitive salary and benefits package
  • Opportunities for professional growth and development
  • Collaborative and supportive work environment
  • Make a significant impact on the success of ArtMilan

Employment Type: Full Time, Permanent

Read full job description

Compare Headsup B2B with

TCS

3.7
Compare

Accenture

3.8
Compare

Wipro

3.7
Compare

Cognizant

3.7
Compare

Capgemini

3.7
Compare

HDFC Bank

3.9
Compare

Infosys

3.6
Compare

ICICI Bank

4.0
Compare

HCLTech

3.5
Compare

Tech Mahindra

3.5
Compare

Genpact

3.8
Compare

Teleperformance

3.9
Compare

Concentrix Corporation

3.8
Compare

Axis Bank

3.8
Compare

Amazon

4.1
Compare

Jio

3.9
Compare

iEnergizer

4.6
Compare

Reliance Retail

3.9
Compare

IBM

4.0
Compare

LTIMindtree

3.8
Compare

Similar Jobs for you

Sales Manager at Electrolux

Mumbai

6-11 Yrs

₹ 9-13 LPA

Back Office Executive at Woke Nutrition

Bangalore / Bengaluru

1-2 Yrs

₹ 3-4 LPA

India Operations Manager at ajm softwares

Pune

2-10 Yrs

₹ 6-10 LPA

Management Representative at Cummins India Ltd

Pune

2-6 Yrs

₹ 4-8 LPA

E Commerce Operations Executive at Revalsys Technologies

Hyderabad / Secunderabad

2-4 Yrs

₹ 4-6 LPA

India Operations Manager at Koshambh Multitred Pvt Ltd

Vadodara

5-10 Yrs

₹ 6-10 LPA

Specialist at Honeywell

Pune

2-5 Yrs

₹ 4-7 LPA

Operations Manager at Roambee Corporation

Kolkata, Mumbai + 5

5-9 Yrs

₹ 6-10 LPA

Senior Analyst at Flextronics Technologies(I) Pvt Ltd

Chennai

0-2 Yrs

₹ 4-5 LPA

Management Representative at TE Connectivity India Private Limited

Bangalore / Bengaluru

1-3 Yrs

₹ 1-5 LPA

Operation Manager

2-5 Yrs

New Delhi

5mon ago·via naukri.com

Appointment Generation Specialist :: Pune

1-5 Yrs

Pune

2d ago·via naukri.com

Project Executive (Home Interiors Industry)

5-10 Yrs

Gurgaon / Gurugram

8d ago·via naukri.com

Performance Marketing & Business Growth Specialist

2-5 Yrs

Mumbai

10d ago·via naukri.com

DevOps Engineer :: Delhi ( Hauz Khas )

3-8 Yrs

New Delhi

15d ago·via naukri.com

SAP FICO Consultant

8-15 Yrs

Mumbai

17d ago·via naukri.com

SAP HR Consultant

8-15 Yrs

Mumbai

19d ago·via naukri.com

Project Executive

5-10 Yrs

Lucknow

23d ago·via naukri.com

SAP MM Consultant

5-10 Yrs

Gurgaon / Gurugram

24d ago·via naukri.com

SEO Executive

3-5 Yrs

Mumbai

29d ago·via naukri.com

Recently Viewed

JOBS

Danlaw Inc

No Jobs

JOBS

RSPL Group

No Jobs

JOBS

Schmersal

No Jobs

JOBS

Cummins

No Jobs

DESIGNATION

SALARIES

Foxconn

JOBS

Netflix

No Jobs

JOBS

Nexdigm

No Jobs

DESIGNATION

JOBS

Luxoft

No Jobs

write
Share an Interview
How was your last interview experience?
Rate your experience using AmbitionBox
Terrible
Terrible
Poor
Poor
Average
Average
Good
Good
Excellent
Excellent