Head Bartender

In the heart of Worli - the business hub of India s largest city and close to the entertainment and commercial district of Lower Parel, Four Seasons Hotel Mumbai is a chic urban oasis with an intimate, boutique atmosphere. The brands first hotel in India, Four Seasons Hotel Mumbai echoes Powerhouse Luxury in the city that never sleeps. Known for unparalleled food & beverage options such as those at AER Mumbai, an award-winning rooftop bar, as well as San:Qi, a city-favourite pan-Asian restaurant with wine bar, private dining rooms, four open-style kitchens overseen by master craftsmen and an extensive menu offering Indian, Chinese, Thai and Japanese delicacies.

• Experienced technical position in the food and beverage service

• Is directly responsible for the day to day key processes in his/her area of work.
• Preparing alcoholic or non-alcoholic beverages for bar and patrons
• I nteracting with customers, taking orders and serving snacks and drinks
• Attends all scheduled training sessions
• Displays warmth, care, and genuine enthusiasm when dealing with guests and internal customers, Lives the golden rule

• Ensures the bar is ready for the service with complete mise -en-place
• Is thoroughly familiar with beverage and menu items
• Provides genuine hospitality and recognition and promotes hotel services and product
• Engage in guest interaction in a sensitive and appropriate manner; anticipates guest needs and ascertains satisfaction; takes ownership of guests concern and requests
• He/She is directly responsible for Medallia of the hotel, LQA, and Coyle audits
• He/She should always maintain hygiene in their respective area and should pass the Hygiene audit like PWT, HACCP

• Adheres to the hotel s code of conduct and grooming and hygiene standards
• Is seen on working hands-on, assists colleagues in crunch times, walk the talk
• Actively participates in briefing and meetings
• Maintains a clean and orderly work area and promotes a safe working environment

• Keep the bar organized, stocked and clean
• Should be able to conduct daily and monthly inventory and maintain par stock
• Restock and replenish bar inventory and supplies
• Describes food and beverage menu items with interesting and vivid descriptions in a concise, informative and appropriate manner

• Is highly sensitive to guest preferences; assists in compiling guest history; offers a special service touch when an opportunity is presented
• Accurately posts guest checks, processes payments and adheres to related control procedures in a vigilant manner

• Assists in supplies requisitions according to established procedures

• Four seasons service culture standards
• Four seasons core standards

• Has to have 1-2 years of relevant experience in a 5-star hotel/resort
• Excellent knowledge of in mixing, garnishing and serving drinks
• Should be flexible in working in different outlets on business demand
• Possesses excellent English, math and psychometric abilities
• Possesses guest PR skills and personal flair
• Computer literacy is necessary

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