Senior Associate - Branch Operations

Roles and Responsibilities

• Manage branch operations, ensuring efficient sales performance and customer satisfaction.
  
• Handle customer queries and concerns in a professional manner, resolving issues promptly.
  
• Develop strong relationships with customers to increase persistency rates and drive business growth.
  
• Collaborate with team members to achieve sales targets and maintain high levels of service quality.
  
• Ensure compliance with regulatory requirements and internal policies.

• Knowledge, Skills & Abilities: - Educational Qualification: Minimum Graduate - Age- 28 to 38 yrs - Work Experience: Minimum 2 years of experience in operations, Customer Service, Backend operations preferably from Insurance or Banking sector. - Required Skills: Good communication skills, MS Office