Senior Power Platform Developer

Manage and maintain Power Apps, Power Automate, Power BI, Power Virtual Agents, and Power Pages environments with utmost proficiency.
Configure and manage user access and permissions for Power Platform components, ensuring compliance with security policies and procedures.
Implement and enforce robust Power Platform security policies and procedures, safeguarding sensitive data and protecting the integrity of the platform.
Monitor and troubleshoot Power Platform performance issues proactively, ensuring optimal performance and minimizing downtime.
Provide comprehensive training and support to Power Platform users, fostering adoption and expertise across the organization.
Stay up to date of the latest Power Platform features and functionality, continuously evaluating and implementing enhancements to optimize business processes.
Power Apps: Environment Management: Proficiency in creating and managing Power Apps environments, including provisioning, updating, and decommissioning, ensuring optimal configuration and resource allocation for development, testing, and production. Canvas and Model-Driven Apps Administration: Experience in administering both canvas and model-driven apps, including configuration, customization, and troubleshooting
(1.) To provide support for on call escalations and doing root cause analysis of given issue (2.) To independently resolve tickets within agreed SLA of ticket volume and time (3.) To `adhere to quality standards, regulatory requirements and company policies (4.)
Work on value adding activities such Knowledge base update and management, Training freshers, coaching analysts (5.) To ensure positive customer experience and CSAT through First Call Resolution and minimum rejected resolutions or Reopen Cases