Manager - Order To Cash

Role & responsibilities

Financial management:

Manages the end-to-end Order to - Cash process which includes managing: order management, customer billing, credit control and dispute management.

• Provides direction and operational leadership for all Order to Cash and Cash Application for a market (or markets)
• Defines and executes standard processes across all locations, leading transactional teams effectively to drive flexibility, manage demand and identify opportunities to automate/streamline processes
• Manages and resoles escalated issues
• Manages key metrics to ensure compliance with service level agreements, KPIs and benchmarks against industry leaders including coordination of month end and ad hoc reporting.
• Provides overall leadership for planning, staffing, goal setting, budgeting, supporting system initiatives and implementing new processes and policies production of month end and ad hoc reporting.
• Reviews dashboards. KPIs and SLA performance and escalate issues where required.
• Enforces and communicates Hays Group Finance policy and ensures adequate controls are in place

Leadership & culture:

• Recruits and proactively develops the skills and capabilities of the team
• Fosters a culture of high-quality performance and continuous improvement in the process, drive employee engagement and deliver productivity commitments
• Plans, coordinates and reviews the work plan for assigned employees and respond to grievances or issues
• Ability to drive discipline across financial processes and provide professional accounting leadership
• Responsible for driving positive interactions with and feedback from internal and external business stakeholders
• Ensures process documentation and preparation/updating of standard operating Procedures (SOPs) whenever required

Preferred candidate profile

• Prior managerial experience with the ability to guide, coach and mentor future managers, team leaders and members
• Extensive knowledge of Order to Cash and treasury in a large multinational finance function
• Excellent communication (verbal and written) and interpersonal skills
• Ability to assemble, compile and analyse financial/non-financial data
• Advanced understanding and experience of basic office applications (including MS Office, Word, Excel, Power Point, Outlook)
• Ready to drive changes, initiate projects & perform multiple tasks
• Proven people management skills including building and developing high performing teams
• Experience of having managed a transition of activities to a shared service as a functional lead
• Track record of using data and metrics to make insight-driven business decisions

Perks and benefits

• Both sides cab
• One meal
• Insurances

Email your updated resume and below details at ajay.mehta@hays.com for further evaluation

Details Required along with updated resume:

• Stream in graduation:
• Total Experience:
• Experience in Order to Cash Processes:
• Do you have experience in managing new transition in past 3-5 years?
• Team Management Experience:
• Team Size and DR Levels / Designations:
• Notice Period Required:
• Current Salary:
• Expected Salary:
• Current Resident Full Address:
• Are you open to work in UK shifts?
• Are you open to work onsite, Sector-62, Noida?
• Why do you think this role matches with your experience, expertise and next career aspiration?
• What value addition would you bring to this role?
• Have been interviewed at Hays in past 6 months?