Service Assurance Lead - Wider Aisa

Global Service Delivery and Assurance are the global team that are responsible for ensuring the effective delivery of Digital Workplace and CTO Services both globally as well as within the markets, doing so in partnership with BU, QSC and R&D Tech teams. The Services are operated, maintained and delivered by multiple Service Towers across CTO. Global Service Delivery and Assurance works in close collaboration with local teams as well as relying on our network of vendor partners to deliver our ambitious colleague experience goals.

The Service Assurance Lead is responsible for partnering with the different Wider Asia markets BU Tech heads and ensuring we deliver robust, effective and efficient Services that cater for the varying needs of the market while maintaining a global view. The Service Assurance Lead will ensure there are consistent and standardized ways of working. The role holder will bring innovative approach to tracking service delivery, unblocking reliability threats, effective tech budget management and leading regional Service Delivery.

This role will provide YOU the opportunity to lead key activities to progress YOUR career, these responsibilities include some of the following

Basic Qualifications:

We are looking for professionals with these required skills to achieve our goals:

Skills

Accommodation Requests

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