Customer Support Role (0-2 yrs)

Job Title: Customer Support Analyst (International Voice Process)

Job Description:

We are looking for Freshers, Graduates, or candidates with up to 6 months of experience to join our dynamic team as a Customer Support Analyst. This is an excellent opportunity for individuals looking to kickstart their career in customer support with immediate joining.

Key Responsibilities:

- Provide excellent customer support through voice communication (International Voice Process).

- Address customer inquiries and resolve issues in a professional and timely manner.

- Ensure clear and effective communication with customers, demonstrating strong comprehension and composition skills.

- Work efficiently both independently and within a team environment.

- Meet performance targets and handle customer queries with a positive attitude.

Requirements:

- Education: Freshers/Graduates/HSC holders with up to 6 months of experience.

Skills:

- Strong written and verbal communication skills.

- Ability to communicate clearly and accurately with customers.

- Good comprehension and concentration skills.

- Ability to work independently and in a team.

- Excellent typing skills.

- Language: Fluent in English (required).

Computer Knowledge:

- Proficient in using a desktop computer system.

- Comfortable with basic computer operations and applications.

- Job Type: Full-time

- Salary: Up to - 21,000 per month

- Location: Hinjewadi Phase 3, Pune, Maharashtra

- Shift Type: US Rotational Shifts (Night shift preferred)

Benefits:

- Health Insurance

- Provident Fund (PF)

- Overtime Pay

- Performance Bonus

- Shift Allowance

- Yearly Bonus

Other Details:

- Working Days: 5 days a week

- Cab Facility: Available for commute

- Shift Availability: Night shift (preferred)

If you're ready to take on this exciting opportunity and work in a challenging yet rewarding environment, apply now!