Customer Service Officer

Invite for Walk In Drive,

Interview Date: 07-01-2025

Vacancies for the following post

1. Customer Service Officer

2. Assistant Customer Service Manager

3. Sales Officer

Experience: 1 to 4 yearsMaximum Age : 35 Years (Applicable for ACSM Only)Annual CTC + Quarterly Incentives+ Petrol Allowances

Roles and Responsibilities

• Manage group sales activities, including lead generation, client meetings, and relationship building.
• Handle unsecured loans portfolio, focusing on recovery and collection management.
• Oversee microfinance RCU operations, ensuring efficient loan disbursement and customer service.
• Develop strong relationships with clients through effective communication and problem-solving skills.
• Collaborate with branch teams to achieve business targets and growth.

Desired Candidate Profile

• 0-4 years of experience in NBFC or related industry (microfinance/rural finance).
• Strong understanding of group sales principles, practices, and regulations.
• Ability to work independently with minimal supervision while maintaining high levels of productivity.
• Excellent communication, negotiation, and interpersonal skills for effective client interaction.

Interview Address: ESAF CO-OPERATIVE , FIRST FLOOR , NEAR GOVINDAM HOTEL , MAYUR COLONY , BHILWARA ROAD , GULABPUR ,GULABPURA MUNCIPALITY , BHILWARA DISTRICT , RAJASTHAN - 311021

Your Job Role Fitment: As per the interview panel decision based on your overall experience, Interview performance, and the current role you are handlingNote:#Candidates should be Graduate is must with relevant experience in mentioned domain and can join us at the earliest.#Candidate must have two-wheeler for sales job assignment with valid driving license.#Candidates with location constraint and distance learning would not be preferred.# Kindly do not pay any money to any person on behalf of ESAF Small Finance Bank for job offers.Document Required (To be arranged in the same order)1. Copy of Resume, Photo-12.10th,12th, Degree, PG, Marksheet/Certificate. (Self-attested)3.Adhar and PAN Card. (Self-attested)4.Last 3-month salary slip [compulsory for experienced candidates]. (Self-attested)

Interested candidates please come directly to the venue also be connected with the following HR Spokes :- Akash Kumar- +91 87146 24973, Manish Nair - +91 8714614416