Fulfilment Specialist- Tier 2

ABOUT GLOBALSIGN

Established in 1996, GlobalSign is the leading provider of trusted identity and security solutions enabling businesses, large enterprises, cloud service providers and IoT innovators around the world to secure online communications, manage millions of verified digital identities and automate digital signing, authentication, and encryption. Its high-scale PKI solutions support the billions of services, devices, people, and things comprising the Internet of Everything (IoE). The company has offices in the Americas, Europe, and Asia.

GMO GlobalSign Certificate Services Private Limited has also been certified as Great Place to Work Effectively July 2022. This is another step for us on our journey of building a High-Trust and High-Performance Culture. GlobalSign India also has fared much better than Top 75 Great midsized companies.

JOB PURPOSE:

We require a full time Sales Ledger (Fulfilment) assistant to integrate into our busy department at Tier 2 level, supporting the teams in both our UK and Belgian offices.

JOB RESPONSIBILITIES

• Identify, process, and allocate sales receipts.
• Update available credit in the ordering system.
• Weekly merchant journals
• Weekly bulk allocations
• Monitor accounts inbox
• Create cases in the CRM (Salesforce)
• Resolve Tier 2 customer queries (incoming via phone and email)
• Work as part of the team to achieve timely month end closure.
• Filing & Archiving
• Ad-hoc / Administrative duties as required.
• Responsibility for complying with company policies and procedures, including but not limited to information security and acceptable use, and for undertaking mandatory in-house company training as required.
• Undertake other job responsibilities and accountabilities within the remit of the job role as and when these may arise.

JOB REQUIREMENTS:

• Minimum Bachelor's/College Degree preferably Business Administration, Management or Accountancy.
• At least 2 years' work-related experience preferably gained in IT security, enterprise software, web services or High Technology Company.
• Good working/practical experience in sales ledger
• Ability to prioritize tasks and work with accuracy.
• Strong MS Office Skills
• Advanced Excel Skills - creating and editing formulas, sorting cell ranges, creating pivot tables and charts, changing chart types, naming a range, linking data, filtering data, linking workbooks.
• Good communication skills, written and verbal.
• Flexible approach Desirable
• Level 3 AAT qualification or equivalent
• A second European language would be advantageous.

Security responsibilities

At GlobalSign we believe that security is the responsibility of every employee. We therefore expect the employee to minimize risk by reducing and preventing the impact of information security threats to GlobalSign, as to protected against loss of confidentiality, integrity, and availability. All GlobalSign employees are held responsible for maintaining the required level of information security within the scope of their job function. The GlobalSign information security framework clearly defines and documents these responsibilities, as well as responsibilities for individual information assets and security processes. At a minimum, the responsibilities include:

• Using information assets for authorized purposes only.
• Understanding the security classification of information assets and using the information assets accordingly.
• Not disclosing or releasing direct or indirect information assets to any third-party without appropriate authorized management approval.
• Protecting information assets placed in the care of users from misuse, disclosure, theft, and destruction, whether it is by accident or deliberate means.

GlobalSign employees will be required to sign the Acceptable Use Policy that stipulates their responsibilities in terms of information security at the start of their employment and at any time these are updated. "I understand that by continuing to apply for this vacancy, I am agreeing to the processing of my personal data, subject to GlobalSign's Privacy Policy."

Preferred candidate profile

Perks and benefits

• Be a part of Japanese MNC operating and scaling up well in India since years.
• Work with one of the Great Places to Work among top 75 mid-sized companies.
• Meaningful and rewarding work that is performed with integrity.
• A culture of learning in collaboration with great young colleagues and leaders.
• A unique career journey shaped by your talent and curiosity.
• Support and trust to thrive in your career and life.
• Get Insurance against your and immediate family's health.
• Get Flexible Working Hours environment.
• Vaccinate yourself by reimbursing the cost.
• Make Fun & Friends at Office, Go for outings and yearly off-sites.