Salesforce Consultant-QC

Job Location : Pune,Blore,Ahmedabad,Indore,Hyderabad

Job Description:

Globant is looking for an experienced Senior Salesforce Quality Analyst with over 4+ years of hands-on experience in testing Salesforce applications. The ideal candidate will have a deep understanding of the Salesforce Platform, products, offerings, functionalities, and customization, and be adept at ensuring our Salesforce implementations are robust, scalable, and free of defects.

Key Responsibilities

• Test Planning and Strategy:
  • Develop comprehensive test plans and strategies for Salesforce projects.
  • Collaborate with stakeholders to understand business requirements and define test objectives
• Test Case Development:
  • Create detailed, accurate, and reusable test cases based on business requirements and technical specifications.
  • Review and optimize test cases to ensure coverage and efficiency.
• Test Execution:
  • Execute manual test cases across various Salesforce environments.
  • Perform functional, integration, system, regression, and UAT testing.
  • Verify and validate Salesforce configurations, customizations, and integrations.
• Defect Management:
  • Identify, document, and track defects in detail using defect management tools.
  • Collaborate with developers and project managers to resolve issues promptly.
  • Conduct root cause analysis of defects and ensure their resolution.
• Security and Access Testing:
  • Validate different levels of security, user profiles, roles, and permissions to ensure proper security measures are in place.
• Reporting and Documentation:
  • Document test results, prepare test execution reports, and communicate findings to stakeholders.
  • Maintain up-to-date test documentation and artifacts.
• Continuous Improvement:
  • Stay informed about Salesforce updates, releases, and best practices.
  • Provide recommendations for process improvements and contribute to the overall quality assurance strategy.

Qualifications

• Education:
  • Bachelors degree in Computer Science, Information Technology, or a related field.
• Experience:
  • 4+ years of experience in manual testing, with a focus on Salesforce.
  • Proven track record in testing Salesforce configurations, customizations, and integrations.
• Skills:
  • In-depth understanding of Salesforce architecture and data model.
  • Proficient in writing and executing complex SQL queries.
  • Strong knowledge of testing methodologies, tools, and processes.
  • Familiarity with test management tools such as TestRail, Zephyr, or similar.
  • Excellent defect documentation and tracking skills using tools like JIRA, Bugzilla, etc.
  • Strong analytical, problem-solving, and troubleshooting skills.
  • Exceptional communication and collaboration skills.
• Preferred Qualifications:
  • Salesforce certifications such as Salesforce Administrator, Platform App Builder, or equivalent.
  • Experience with Agile/Scrum methodologies.
  • Exposure to automated testing tools and frameworks.