Director - GCC Operations - IT (15-20 yrs)

Role Overview:

The Director - GCC Operations will be responsible for managing the day-to-day operations of the India branch. This includes being responsible for the Human Resources (HR), Talent Acquisition (TA), Administration, and Finance teams. The ideal candidate will be a seasoned professional with a proven track record of operational excellence and leadership, possessing the ability to drive efficiency and ensure seamless execution of all operational aspects within the organization.

Key Responsibilities:

1. Operational Management:

- Lead and manage the overall GCC operations in India, ensuring alignment with the company's strategic objectives.

- Oversee the daily execution of operational tasks, driving efficiency and process improvements across all departments.

2. Human Resources (HR):

- Manage the HR function, ensuring effective workforce planning, employee engagement, and compliance with labor laws.

- Drive the development and implementation of HR policies, procedures, and initiatives that support the organization's culture and business goals.

3. Talent Acquisition (TA):

- Oversee the Talent Acquisition team to ensure a steady pipeline of talent that meets the organization's needs.

- Implement strategies for attracting and retaining top talent, focusing on building a strong employer brand in the market.

4. Administration:

- Ensure the smooth functioning of administrative functions, including facilities management, vendor relationships, and office services.

- Implement and maintain efficient administrative processes to support the needs of the business.

5. Finance:

- Manage day-to-day finance operations, including budgeting, forecasting, financial reporting, and compliance.

- Work closely with the finance team to ensure accurate financial management and reporting.

6. Leadership and Strategy:

- Act as a strategic partner to senior management, providing insights and recommendations to improve operational efficiency and effectiveness.

- Foster a culture of collaboration, innovation, and continuous improvement within the team.

7. Compliance and Risk Management:

- Ensure all operations are in compliance with local laws, regulations, and company policies.

- Identify and mitigate operational risks to safeguard the company's interests.

8. Stakeholder Management:

- Build and maintain strong relationships with internal and external stakeholders, including vendors, clients, and regulatory bodies.

- Represent the company in various forums and negotiations as required.

Qualifications and Experience:

- Bachelor's degree in business administration, Management, or a related field. A master's degree or MBA is preferred.

- 15-17 years of experience in operations management, with at least 5 years in a leadership role.

- Proven experience in managing HR, TA, administration, and finance functions.

- Strong leadership, communication, and interpersonal skills.

- Ability to work effectively in a fast-paced and dynamic environment.

- Strong analytical and problem-solving abilities.

- Experience in managing and implementing change within an organization.

- In-depth knowledge of local labor laws, regulations, and industry best practices.

Competencies:

- Strategic thinking with a focus on execution.

- Leadership and team management.

- Operational excellence and process improvement.

- Financial acumen and budget management.

- Strong decision-making and problem-solving skills.

- Excellent communication and stakeholder management.