Relational Sales Manager - IT (5-10 yrs)

Key Responsibilities:

Client Relationship Management:

- Manage and build relationships with key clients in the Enterprise and BFSI sectors in Western India.

- Serve as the primary point of contact for client inquiries, issues, and needs.

- Understand and address clients' business requirements through tailored IT solutions.

Business Development:

- Identify growth opportunities within existing client accounts.

- Develop and execute strategic account plans to meet sales targets.

- Actively work on acquiring new clients.

Project Management:

- Oversee and ensure the timely and successful delivery of IT projects.

- Coordinate with internal teams (sales, marketing, tech) and ensure client satisfaction.

Strategic Planning:

- Develop and execute long-term strategic plans for key accounts.

- Monitor market trends, customer demands, and competitors to spot new opportunities.

Performance Management:

- Track account performance using key metrics.

- Regularly review client satisfaction, address concerns, and take corrective actions as needed.

Team Collaboration:

- Work closely with sales, marketing, and technical teams to ensure alignment and smooth execution of client projects and solutions.

Basic Qualifications:

- Experience: 5-10 years in selling software solutions or IT networking products (routers, switches, firewalls, servers) within the Enterprise and BFSI sectors.

- Industry Knowledge: Strong understanding of procurement processes, including tenders, RFPs, and compliance.

- Customer Interaction: Demonstrated experience in managing external customer relations in a results-oriented environment.

- Metrics-Driven: Ability to manage and track business performance by key metrics.

- Communication Skills: Strong written, verbal, presentation, and negotiation skills.

- Consultative Approach: Excellent listening and problem-solving abilities with a solutions-oriented mindset.