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Genpact

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3.9

based on 30k Reviews

Proud winner of ABECA 2024 - AmbitionBox Employee Choice Awards

Top Rated Mega Company - 2024

Top Rated Company for Women - 2024

Top Rated IT/ITES Company - 2024

2339 Genpact Jobs

Process Developer-Order To Cash

Headstrong (GENPACT)

3.9

based on 30k Reviews

5-10 years

₹ 1.85 - 5L/yr (AmbitionBox estimate)

Kolkata

1 vacancy

Process Developer-Order To Cash

Genpact

posted 8d ago

Job Role Insights

Flexible timing

Key skills for the job

Salesforce Supply Chain Management Procurement Order Management System Training Process Documentation

Job Description

Powered by our purpose - the relentless pursuit of a world that works better for people - we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI.

Inviting applications for the role of Process Developer-Order to Cash

In this role, you will be responsible for Aftermarket Order Management of Commercial Spares for the product, which includes Client calls, drafting emails. You will function as a focal point of order management to various customers.

You will work with supply chain team to manage your orders to ship them on time meet the SLA

Your role will function as an overlay of existing domain experts and bring value through disciplined sales pursuit and solution order management skills.

You will be expected to be focused on Service industry s realities and pain points and know how to solve these using knowledge and technology.

Responsibilities

Be the primary point of contact for assigned customers to process purchase orders to sales orders fallowed by supply chain to allocate the orders, providing additional information for the customers on their requirement.

Process DD, BOE, RIBA/RID transactions;

Identify and code short payments;

Ensure accurate treatment for recording cash in advance, cheque, etc.;

Research and follow up on unidentified customer payments resolution;

Identify and suggest process improvements and standardizations for the Cash Application processes;

Constantly update and supervise the process documentation created gathering all changes/exceptions;

Actively participate in improving performance indicators designed for cash application activity.

Ensure the highest standard of quality is adhered within team and at the same time drive process efficiency with outstanding practices

Works with internal/external teams to ensure accurate and in time process delivery;

Participate in cross training sessions, pass corresponding assessments

Call out all unsolved/unclear issues to the team leader

Qualifications we seek in you

Minimum qualifications

Any Graduation (B.Com/B.Sc/BA/MBA)

Preferred qualifications

Knowledge on Procurement and Supply Chain Management

Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. Get to know us at and on X, Facebook, LinkedIn, and YouTube.

Employment Type: Full Time, Permanent

Read full job description

Genpact Interview Questions & Tips

Prepare for Genpact Process Developer roles with real interview advice

What people at Genpact are saying

4.0

Rating based on 5.6k Process Developer reviews

Anonymous · Operations in Noida

Likes

It was an honnor for me to work in Genpact. It was my dream company. I learn so many things as well as skills which i can not discrive in one line. I Love Genpact.

Dislikes

To be very honest. I don't like Pay Scales after promotion and Appraisal in Genpact. #Average hours per week per employed person In India $8,379. Which is last posation in 10 BIGGEST ECONOMIES BY GDP. However in INDIA CEOs' salary increased 1,500% while freeshers' salary up only 50% in last 10 years.

Read 5.6k reviews

Process Developer salary at Genpact

reported by 36.1k employees

₹1.1 L/yr - ₹6.8 L/yr

At par with the average Process Developer Salary in India

View more details

What Genpact employees are saying about work life

based on 30k employees

61%

84%

69%

58%

Flexible timing

Monday to Friday

No travel

Day Shift

View more insights

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