Process Developer - Accounts Payable (Generalist)

Inviting applications for the role of a Customer Master Data - Senior Process Associate English Hybrid Cluj

Responsibilities

Caring for the correctness and timeliness of the process
Responsibility for the process (knowledge of procedures, rules) in respective process area and its correlation to linked processes
Ensuring efficiency and high standard of operations identification and removing inefficiencies in the processes, making improvements in the daily operational work
support specialists in respective (also linked) functions

Customer master Data
Responsibility for the process (knowledge of procedures, rules) in respective process area and its correlation to linked processes
Create and update customer master data on-time and according to agreed procedures
Create and update customer hierarchy
Create and update customer assortment
Manage master data blocks on customers
Deactivate and delist customers
Update and validate financial customer master data (Vendor code, credit limit, IBAN, SWIFT, payment terms, license number for no TAX number customers etc.)
Update customer specific data Sales Representatives, Account Coordinator/Manager, Internal, Delivery, Invoice texts, Rounding data
Increasing automation level of MD creation/changes through forms (templates) and process standardization
Verification of received forms in terms of data quality and proper authorization
Analyze of structural issues within assigned cluster/region and its solving
Ensuring that Master Data is high quality
Efficient and Self-driven in problem solving and decision taking
Create new SAP accounts for CRM system
Update Order Entry customer database
Regular Error Log monitoring and analysis
Monthly CMD KPI Monitoring and analysis
DTP (Desktop Procedures) ownership
Supporting SME and LM in continuous improvement agenda
UATs (User Acceptance Test) of new functionalities in SAP
New Joiners onboarding
Qualifications
Problem solving and decision making ability
Ability to work with various IT applications (SAP, CRM, country specific systems, reporting tools, etc.)
Strong analytical skills
Ability to set priorities and to work effectively under pressure of time of SAP system
Customer Focus (focus on internal customers)
Bias for action (focus on results and use of intelligent risk taking)
Team Alignment (team player; supports and respects others)
Accountability and responsibility (personally driving change and using operational discipline to deliver on the promise)
Growth Mindset (placing a fresh emphasis on innovation and having the ambition to grow)
University Graduate (min. Bachelor)
Relevant experience in Master Data