Inviting Applications For Order To cash_Collections__Noida

Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose the relentless pursuit of a world that works better for people we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI.

We are inviting applications for the role of Order to Cash & Collections

Responsibilities
•    Collect the delinquent amount from the customer over the phone or take promises from them on making the payment
•    Cash management including detailing, application, transfers, write-off etc.
•    Make collection to the customers, emailing/faxing invoices or getting hard copies mailed out to customers as per their requests also Reconcile orders to match customer books, including validating credits or debits and sending them to customer for collection or refund and Follow up on customer/internal disputes, customer questions and working between departments to get a resolution
•    Inbound & outbound calling 
•    Provide payment plans basis customer requirement

Qualifications
Minimum qualifications
•    B.Com
•    Proven experience!
•    Ability to exercise sound judgement and decision-making skills
•    Excellent written and verbal communication and comprehension skills
•    Ability to work well under pressure and effectively handle multiple, concurrent demands and appropriately prioritize responsibilities

Preferred qualifications
•    Good customer handling skills
•    High Energy level!
•    Good knowledge of Excel

Candidate should be comfortable with Work from Office and US Shift (Night Shift).

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook.

Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training