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Vice President, Global Operating Leader
Genpact
posted 1d ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
Develop and implement the strategic roadmap for digital operations and advanced technology to achieve business objectives.
Oversee global operations to ensure efficiency, scalability, and high-quality service delivery.
Lead the adoption and integration of cutting-edge technologies to enhance operational capabilities and drive business growth.
Build, mentor, and lead a high-performing team of professionals across various geographies.
Collaborate with clients to understand their needs, provide innovative solutions, and ensure satisfaction.
Establish and monitor key performance indicators (KPIs) to measure success and identify areas for improvement.
Identify potential risks and develop mitigation strategies to ensure business continuity.
Cross-functional collaboration across Business, Technology and Data teams to deliver an integrated program and delivery experience to client stakeholders
Develop quality standards to meet with compliance standards and overall contractual commitments
Create and manage an effective reporting infrastructure at all levels Operating, Contractual and Management to enable reporting on demand and drive business decisions based on metrics
Minimum Qualifications
Bachelor s degree in business administration, information technology, or a related field. A master s degree is preferred.
Understanding of Insurance Industry and excellent knowledge of Underwriting or Claims.
Ability to manage multiple geographies and understand the cultural nuances
Ability to manage through indirect authority and matrixed organization structures.
The Individual should have exposure/experience to systematically evaluate business opportunities, the ambitious attitude to build on existing capabilities
Strong strategic thinking and problem-solving abilities
Excellent communication and interpersonal skills
Proven track record of driving digital transformation initiatives
Ability to manage large-scale operations and diverse teams
Experienced in managing global and complex program delivery based on Outcome models
Collaborate with both horizontal and business enablement teams to support overall portfolio delivery and growth
Good understanding of technology concepts and/or the overall technology project/program lifecycle
Employment Type: Full Time, Permanent
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People are getting interviews at Genpact through
People are getting interviews through
(based on 2.1k Genpact interviews)
Job Portal
Referral
Walkin
Company Website
Campus Placement
Recruitment Consultant
42%
13%
12%
8%
6%
3%
16% candidates got the interview through other sources.
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High Confidence means the data is based on a large number of responses received from the candidates.
What people at Genpact are saying
Rating based on 14 Vice President
reviews
Anonymous · Strategic Management
in Gurgaon / Gurugram, Haryana
Likes
good work life balance
Dislikes
low on growth
Read 14 reviewsVice President salary at Genpact
reported by
213
employees
with 15-25
years exp.
₹33
L/yr - ₹110
L/yr
35%
more
than the average Vice President Salary in India
View more details
What Genpact employees are saying about work life
based on 30k employees
Flexible timing
Monday to Friday
No travel
Day Shift
Genpact Benefits
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