People Operations Officer

Job purpose:

Execute and administer all HR operations , engagement initiatives, performance management cycle, learning and development programs and ensure adherence to standards and business direction

Key accountabilities and decision ownership: (max of 7 accountabilities not main or daily duties or tasks )

• Execute and administer all HR operations and services with focus on employee relations, employee benefits, HR transactions, data maintenance and reporting
• Maintain physical and digital files for employees and their documents, benefits and attendance records
• Create employee engagement plans, get necessary budget approval and initiate activities
• Administer Staff welfare and employment benefits (leaves, insurance, etc.)
• Provide a dedicated advisory service to employees in relation to compliance issues, grievance matters, organizational change and all other employee-relations matters
• Assist in performance management and employee evaluation process
• Administer the learning and development initiatives to enhance the performance

Geidea s Values:

• Customer first
• Open
• Real
• Bold
• Resilient
• Collaborative

Must have technical / professional qualifications (knowledge Skills level of presence in the job (High/Medium/Low)

• 4 years of experience in similar role
• Bachelor s degree or Master degree in HR
• Proven experience using HRIS and labour law is highly preferred
• High proficiency English level is a must
• Core Skills required:
  -Problem Solving : Medium
  -Leadership : Medium
  -Interpersonal Skills: High
• Other job specific core skills (Head- Hand - Heart)

-Planning Prioritizing : Medium

-Customer Orientation : High

-Team work player : High

-Processes orientation : High

-Communication: High

Financial Factors of the Job: Define the financial responsibility for the Job. [This may not be applicable for all Jobs].

• None

Key Success Factors (max of 5 Key Success Factors, should be numbers or % to be measured)

• Employees satisfaction rate
• % of database accuracy
• % of compliance with labour legislation and agreed SLAs
• Engagement rate
• ROI of the training initiatives

Operational Factors of the Job (Level of presence in the job (High/Medium/Low):

• Decision Making : Medium
• Execution : High
• Customers Interaction Experience : None
• Products / Services Interaction : None
• Impact of the job : Medium

Structural Metrics of the Job:

• Number of direct reports : None

• Number of non- direct reports (dotted) None
• The layer of this job in the organization structure (n-3)
• Communication framework of the job:

• Internally with:

-Middle Managers

-Group HR Team

-Employees

• Externally with:
• 3rd parties vendors (Training, Events, ..)
• Institutes

Work Conditions: very important to define the job complexity and special conditions which might affect the grading level e.g. from electrical work, work at heights, driving, working at night, risks to sight, extensive travel is required, etc.

• In-doors:100%
• Out-doors: 0%
• Work Hazard s : Normal
• Working Days: 5 Working Days
• Shift Based : (NO)
• Days Off:2 Days Off
• Working Hours: 48