Medical Science liaison (MSL)

Position Overview:

We seek a dynamic and motivated individual with a life science, biotechnology, or biomedical engineering background to join our team as a MSL for our state-of-the-art GI physiology lab assays. This entry level position offers a career ladder development plan to progress towards becoming a Senior MSL and the pinnacle of leadership within the medical team as a VP/Director medical affairs.

As a MSL, you will play a crucial role in demonstrating the utility of current and upcoming test technologies within GastroLab India's portfolio. The role involves hands-on experience with novel diagnostic testing technologies, conducting EGG studies, and contributing to clinical analysis of real-world data generated at multiple sites.

The MSL role is built on three pillars. The first pillar involves demonstrating the utility of current and upcoming test technologies as part of GastroLab India's portfolio. These technologies range from point-of-care monoclonal antibody-based rapid tests to ELISA and turbidimetry-based markers, LAMP PCR, and device-based studies like Electrogastrography (EGG).

None of the medical devices we work with are me-too. Each of the 10+ and growing range of medical devices we work with is the first of its kind. In most cases, we have absolute market leadership. We are exclusive scientific partners for the inventors of these test technologies from around the globe.

The technology at the heart of this profile is electrogastrography (EGG), which has the same potential as ECG in the cardiology domain. Therefore, one of the critical responsibilities of the Medical liaison officer would be to perform the EGG studies on the enrolled patients across the selected GI centres of excellence. The hands-on tasks would involve interacting with the patients and clinicians to discuss the patient's EGG study outcomes.

Regarding the hands-on aspect of the role, the individual will learn to embrace a few strengths. The first is to make themselves available at multiple sites within their base city and major cities in the neighbourhood. The benefit of this is being able to interact with and learn from clinicians who are considered key opinion leaders in their domains and gain hands-on experience of what the real-world patient journey looks like for clinicians.

This insight will empower them to map this patient journey and provide solutions to diagnose diseases that are not only difficult to diagnose but also equally difficult to treat. Your hard work will be rewarded by being the one who can offer insights into not just the appropriate diagnosis of debilitating diseases like Gastroparesis but also suggest whether the possible cure would be achievable from a therapeutic or surgical intervention.

The second pillar of this profile relies on clinical analysis of the real-world data, which refers to data collected from actual patient interactions and not from controlled clinical trials generated at multiple sites. The strength to be embraced from this aspect is working with the end goal in mind. Awareness that each enrolled patient will represent a different clinical phenotype and each data point is crucial to the outcome's success. This real-world data in most clinical settings never gets to see the daylight due to the non-existent priorities of publishing real-world data. Disseminating evidence of possible interventions in clinical settings is something you will get to address with your published data and be the change agent.

The third pillar of this profile entails acquiring market intelligence. Our primary objective is to identify the unfulfilled need for better diagnostic tools pertinent to Indian disease epidemiology. The portfolio of GastroLab India facilitates a fundamental change in GI disease diagnostics. It unveils future disease implications beyond the GI tract. The candidate on this profile would be expected to contribute towards this cause.

A typical day for an intern in this role would involve conducting EGG studies at Apollo Hospital on Monday and discussing the report outcomes with the gastroenterologists. On Tuesday, the studies may take place at Fortis Hospital, and on Wednesday, the intern may travel to a neighbouring city to present the scientific deck to an eminent gastroenterologist at a premier centre of excellence.

Key Responsibilities:

1. Technology Demonstration:

- Showcase the clinical utility of innovative diagnostic technologies to gastroenterologists.

- Disseminate knowledge about complex technologies, fostering understanding among clinicians.

2. Electrogastrography (EGG) Studies:

- Perform EGG studies on enrolled patients across selected Gastrointestinal (GI) centres of excellence.

- Interact with patients and clinicians to discuss EGG study outcomes.

3. Market Intelligence:

- Research the personas and areas of interest of practising gastroenterologists.

- Refine segmentation and implement strategies for high-potential users.

4. Regional reach:

- Engage with key opinion leaders in gastroenterology across various cities.

- Build insights into real-world patient journeys, facilitating clinical relevance of diagnostic assays.

- Contribute to collaborative projects impacting patient care on a national scale.

Benefits:

• Compensation: At GastroLab India, you'll enjoy a competitive base salary and the potential for significant upside through performance-based incentives. These incentives reward your hard work and dedication, providing a solid motivation to excel in your role.
• Career Growth: GastroLab India presents unparalleled growth prospects, with a clear path to advancement in the title, company brand recognition, and opportunities for scientific and leadership roles in the fastest-growing health tech segment.
• Personal Growth: At GastroLab India, you'll have the unique opportunity to continuously learn, benefit from personalised mentorship, and participate in skill expansion programs. This environment is designed to nurture your professional development and unleash your full potential, empowering you to impact the field of gastroenterology significantly.

At GastroLab India, you'll find your work engaging and rewarding. As you contribute to bridging the gap in unmet diagnostic needs and positively impacting patient care, you'll experience the excitement and engagement that comes from making a real difference in healthcare.

• People: At GastroLab India, you'll have the opportunity to build meaningful relationships and connect with esteemed healthcare professionals and thought leaders in gastroenterology. This will foster invaluable networks and collaborations, making you feel connected and valued.
• Professional Autonomy: Experience the freedom to execute your work creatively, employing your unique strengths and ideas to achieve remarkable results.
• Life Flexibility: Enjoy geographical flexibility and a healthy work-life balance with a strict 40-hour/week work policy, which enables you to pursue your passions inside and outside the workplace.
• Mission: Be part of a transformative mission, making a significant impact in digestive disorder diagnostics at local, national, and even global levels while being the pioneer in addressing unmet needs.
• Assurance: Gain confidence in your success with GastroLab India as we recognise and support our team members, providing a nurturing environment to help you thrive and avoid failure.
• Values Alignment: Experience a strong affinity with our company culture and norms, where collaboration, innovation, and dedication to patient care are deeply ingrained.

Probation Duration: 6 months

Locations: Jalandhar, Hyderabad, Kolkata

Number of openings: 3 (1 for each location)

Salary: 25,000 - 35,000 /month

After probation: Annual CTC: 3 - 4.2 LPA (Negotiable)

Qualifications

Only those candidates who have the following:

• A strong interest in life sciences and IVD/MD diagnostic technologies.
• Excellent communication and interpersonal skills.
• Willingness to travel and work at multiple sites within the base city and neighbouring major cities.
• Have a Bachelors/Masters in Biotechnology/Microbiology/Biomedical Engineering/Life Science/Zoology
• Can join between 15th Dec '24 and 20th Dec '24

FAQ's:

1. How does the company measure success in this role?

At GastroLab India, success in the MSL role is measured through several key performance indicators (KPIs):

Practical Technology Demonstration: Successfully showcase the clinical utility of our innovative diagnostic technologies to gastroenterologists and ensure they understand and appreciate the benefits.

EGG Study Execution: Conduct electrogastrography (EGG) studies accurately and discuss outcomes effectively with clinicians and patients.

Market Intelligence Contributions: Identifying unmet diagnostic needs in Indian disease epidemiology and providing valuable insights contributing to the evolution of GI disease diagnostics.

Collaboration Development: We initiate and foster new collaborations with gastroenterologists and key opinion leaders, which leads to increased adoption of our diagnostic tools.

Data Analysis and Reporting: Collecting, analysing, and presenting real-world data from multiple sites to support clinical findings and publications.

Success is also reflected in achieving positive clinician feedback, completing assigned tasks within the stipulated timelines, and demonstrating a proactive approach to market engagement.

2. Can you tell me your approach to feedback and performance evaluation?

Our approach to feedback and performance evaluation is both structured and supportive.

We believe in:

Regular Check-ins: Scheduled meetings to discuss performance, address concerns, and provide constructive feedback.

360-Degree Feedback: Gathering feedback from peers, supervisors, and clinicians to provide a comprehensive performance review.

Goal Setting and Tracking: Setting clear, measurable goals and tracking progress.

Open Communication: Encouraging open dialogue about challenges and areas for improvement.

Professional Development Reviews: Annual reviews focused on career growth and development needs.

We value constructive criticism as it helps our team members grow and excel.

3. Can you explain what this role's day-to-day will look like?

Tasks:

- Discuss study outcomes with gastroenterologists.

- Refine outreach strategies based on gathered feedback.

- Plan and schedule next week's clinic visits and meetings.

This schedule ensures interns can maximise their time, balancing clinical responsibilities with proactive outreach to expand GastroLab India's network of collaborating gastroenterologists.

General Expectations:

Daily Planning: Interns should start their day from home, planning their schedule to maximise productivity.

Enthusiasm and Integrity: Demonstrate high enthusiasm and integrity, making the most of each day without direct office reporting.

Pre-Planning: Utilize the 40-hour workweek effectively by pre-planning the calendar to balance EGG studies and outreach activities.

Documentation: Keep detailed records of all interactions and feedback to improve outreach and collaboration strategies continuously.

Proactive Engagement: Take the initiative to meet new clinicians and introduce them to GastroLab's diagnostic technologies.

4. How does the company support work-life balance?

GastroLab India supports work-life balance through:

Strict 40-hour Work Week: Ensuring employees do not exceed a 40-hour hours.

Geographical Flexibility: Allowing flexibility in work locations within the assigned regions.

Flexible Scheduling: The ability to manage your schedule to balance work commitments with personal life.

Supportive Environment: Encouraging a healthy work-life balance to ensure employee well-being and productivity.

5. What key achievements do you expect of me in the first six months?

In the first six months, critical achievements expected include:

Conducting EGG Studies: Successfully perform EGG studies and discuss outcomes with clinicians and patients.

Technology Demonstration: Effectively demonstrating the utility of our diagnostic technologies to gastroenterologists.

Market Engagement: Initiating outreach to new gastroenterologists and fostering collaborations.

Data Analysis: Collecting and analysing real-world data to support clinical findings.

Publication Contribution: Contributing to preparing scientific presentations and publications based on collected data.