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Manager, TPA
Gartner
posted 4d ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
- Oversee business-critical account assignment operations to boost sales productivity.
- Understand and enforce the sales strategy and Rules of Engagement, approving or escalating issues as appropriate.
- Ensure timely and accurate NSA assignments while continuously improving the process.
- Drive and support continuous improvement initiatives to enhance operational efficiency.
- Partner with sales leaders to provide strategic support across all territory planning and analytics-related projects.
- Drive and support continuous improvement initiatives to enhance operational efficiency.
- Partner with other team within GSSO and work in conjunction to ensure best seller experience and increased productivity.
- Drive and support continuous improvement initiatives to enhance operational efficiency.
- Successfully manage and develop associates to enhance their skills and performance.
- Document processes and coordinate cross-training to ensure operational consistency and resilience.
- Analyze regional data and metrics to identify trends and opportunity areas at various levels (e.g., region, industry, practice).
- Conduct regular analyses to ensure teams positively impact sales productivity and improve the overall experience
- MBA with 5+ years of experience in Client Management, Sales, or Service Operations.
- Proficiency in Microsoft Office, especially Excel and PowerPoint; knowledge of Power BI/Macros is a plus.
- Ability to thrive in a fast-paced, deadline-driven, and dynamic team environment.
- Strong time management skills to prioritize workload and meet deadlines with accurate results, even in high-pressure situations.
- Demonstrated leadership and problem-solving skills with a proven track record of driving initiatives.
- Experience working with large datasets from multiple sources.
- Excellent oral and written communication skills.
- Confidence in communicating and presenting to diverse audiences at various organizational levels and cultures.
- Competitive salary, generous paid time off policy, charity match program, Group Medical Insurance, Parental Leave, Employee Assistance Program (EAP)
- Collaborative, team-oriented culture that embraces diversity.
- Professional development and unlimited growth opportunities
Employment Type: Full Time, Permanent
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What people at Gartner are saying
Rating based on 6 Manager
reviews
Anonymous · Data Science & Analytics
in Gurgaon / Gurugram
Work-life balance is great. If you are in a good team, you can be at your productive best. Recent office facility is swanky.
- Work-life balance - Good
a) Indian leadership is denting the image of Gartner. They are extremely biased, slyly promote favourism and they decisions are greatly driven by the intent of self benefit. They'd rarely put their foot down for their subordinates in front of the leadership. b) HR seems to be the PR arm of leadership. In last 7 years with Gartner, I..Read More
- Salary - Bad
Manager salary at Gartner
What Gartner employees are saying about work life
Gartner Benefits
Gartner WellBeing Fund Office Perks Gartner Gives Charity Match Crèche benefit for parents 
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