Project Manager, Marketing Solutions

• Project Coordination: Oversee and manage the workflow of design and copy editing projects in Adobe Workfront from initiation to completion, ensuring all tasks are completed on time.
• Resource Allocation: Assign tasks to designers and other team members based on their skills and workload, ensuring optimal use of resources.
• Timeline Management: Tracks tasks, SLAs and required turnaround times for production design and copyediting team members to ensure tasks are delivered on-time and in priority order
• Assigns and monitors all production design and copyediting tasks within project management tool Adobe Workfront
• Client Communication: Serve as the primary point of contact between clients, pod project managers and the design team, ensuring clear and consistent communication. Partner with senior marketing operations manager to understand priorities, capacity and pipeline
• Problem Solving: Address and resolve any issues or bottlenecks that arise during the project lifecycle.
• Reporting: Generate regular status reports on project progress, resource utilization, and any potential risks or issues. Process Improvement: Identify opportunities for improving workflow processes and implementing best practices to increase efficiency.
• Team Collaboration: Work closely with other departments to ensure alignment and successful project delivery. Negotiates with various team members on shifting priorities and business needs
• Documentation: Maintain detailed records of project specifications, timelines, and communications for future reference and accountability.
• Planning: Escalates capacity issues and manages PTO coverage. Managing all the IT Tickets with the teams for issues. Optimizing and improving processes and the overall approach where necessary
• Feedback Loop: Collect and share feedback from clients to ensure work fulfills requests.
• Compliance: Ensure all projects comply with industry standards, legal requirements and company policies.

• bachelors degree preferred

7-8 years business experience working in the Marketing/Creative Production industry, in a fast paced customer service environment, preferred.

• Written and verbal communication skills
• Capacity to manage high stress situations
• Attention to detail
• Project Management

• The ability to prioritize, complete multiple assignments and coordinate and monitor workflow.
• Capacity to work on multiple projects at once, and also to adapt to changing priorities and deadlines.
• Working knowledge of Google apps and Microsoft Word, Excel and PowerPoint.