Hiring EDI Support Analyst For Garmin (Product Development company)!

Greetings from Garmin!

We are hiring EDI SUPPORT Analyst for Garmin. Please go through the below JD.

About Company:

Garmin Ltd. is an American multinational technology company founded in 1989 by Gary Burrell and Min Kao in Lenexa, Kansas, United States, with headquarters in Olathe, Kansas. Since 2010, the company is incorporated in Schaffhausen, Switzerland. The company specializes in GPS technology for automotive, aviation, marine, outdoor, and sport activities with nearly 19,000 associates around the world. At Garmin, we like to work hard and play hard. It comes easy when you work on cool products with hard-working individuals who share the same passion. We make products that are engineered on the inside for life on the outside. We do this so our customers can make the most of the time they spend pursuing their passions. We think every day is an opportunity to innovate and a chance to beat yesterday. See more at www.garmin.com.

POSITION SUMMARY: Supports Garmin EDI group by troubleshooting Data, Mapping issues in the EDI processes and maintaining IBM Sterling Integrator.

ESSENTIAL FUNCTIONS:

• EDI support which includes troubleshooting data issues, mapping, and business processes to find the root causes of errors then correcting, testing, and maintaining EDI maps and EDI processes related to Oracle eBusiness Suite
• Check inbound and outbound flow of different EDI transaction between Garmin and Partners.
• Confirm important processes are completing in a timely manner and communicate the issues with internal or external groups.
• Monitor emails for errors, create tickets.
• Triage Support tickets.
• Provide System Administration for IBM Sterling Integrator.
• Hands on experience on IBM Sterling Integrator.
• Manage the security of the Sterling Integrator application and the Linux operating system (such as encryption ciphers, SSL handshakes, and certificates; OS Patch testing and with the backend of the Sterling integrator application.
• Manage the backend of the Sterling integrator application (such as property files, tuning and logs).
• Write or update program documentation, operations documentation, and user guides
• Identifies, recommends and implements process improvements in support of the EDI system.
• Collaborate with IT teams, developers, and business stakeholders to understand support issues. Provide technical support, troubleshooting for issue resolution.
• Able to manage critical and priority issues.
• Understands business impacts of issues as they relate to IT owned solutions.
• Experience of working in Agile Methodology
• Looks for opportunities for making improvements.
• Develop reliable solutions to complex problems which require the regular use of ingenuity and creativity
• Gives and receives feedback in a constructive manner.
• Resolves conflicts with little assistance.
• Exemplifies Garmins Mission Statement and Quality Policy and proactively works to improve Garmins image and culture.

EDUCATION EXPERIENCE AND SKILLS REQUIRED:

• Bachelor of Science Degree in Computer Science, Information Technology, Management Information Systems, Business or another relevant field AND a minimum of 5 years relevant experience OR equivalent combination of education and relevant experience
• Outstanding academics
• Demonstrated experience in EDI Support
• Demonstrated experience in IBM Sterling Integrator Support and Administration.
• Demonstrated proficiency and familiarity with communication protocols such as SFTP and AS2
• Demonstrated strong and effective verbal, written, and interpersonal communication skills in a large team or departmental setting

DESIRABLE QUALIFICATIONS:

• Experience with EDI in an Oracle eBusiness Suite or similar ERP environment
• Basic understanding of Java, PL/SQL

Thanks

Sohini