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32 Gaming Jobs in New Delhi

Customer Support Representative

1-3 years

New Delhi

1 vacancy

Customer Support Representative

iEnergizer

posted 1mon ago

Job Description

iEnergizer is a leading Business Process Outsourcing provider ( BPO ) of customer management solutions dedicated to delivering performance while actively supporting and advocating our client s brand. iEnergizer helps our Partners acquire, support, retain, and grow their markets by providing complete life-cycle customer support services. From sales to customer care, technical support and back-office services, iEnergizer provides client-centric solutions to a partner base that includes a number of Fortune 500 companies operating within different industry verticals including: Healthcare Payers and Providers, Banking, Financial Services, Insurance, Gaming, Publishing and Legal. We don t consider ourselves simply an outsourcing provider. We are a trusted partner who acts as an extension of our clients operations. iEnergizer provides our clients with high-quality service, while lowering operating costs in an innovative atmosphere that focuses on an exemplary customer experience, combined with continuous improvements in key business impacts. Being a mid-sized company enables us to offer clients the best of both worlds the resources to provide a scalable environment, combined with an infrastructure that allows us to remain nimble and customer-focused.

The Role

You will be responsible for :

  • Handling inbound calls and emails in a professional manner.
  • Resolving customer inquiries and requests and ensuring strong customer satisfaction.
  • Working with various internal teams to ensure prompt and accurate order processing and delivery.
  • Escalating customer feedback as required.

Ideal Profile

  • You have at least 1 year experience within a Customer Service role, ideally within the Other Services industry.
  • You possess excellent interpersonal as well as written and verbal communication skills.
  • You are a strong team player who can manage multiple stakeholders
  • You are adaptable and thrive in changing environments
  • You possess strong analytical skills and are comfortable dealing with numerical data

Whats on Offer

  • Fantastic work culture
  • Attractive Salary Benefits
  • Opportunity within a company with a solid track record of performance

Employment Type: Full Time, Permanent

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What people at iEnergizer are saying

4.5
 Rating based on 6 Customer Support Representative reviews

Likes

Working ambience

  • Salary - Good
  • +6 more
Dislikes

Nothing as of now

Read 6 Customer Support Representative reviews

Customer Support Representative salary at iEnergizer

reported by 6 employees with 1-3 years exp.
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₹3.1 L/yr - ₹5.2 L/yr
15% more than the average Customer Support Representative Salary in India
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