Guest Relations Executive

Location - Hyderabad

ORGANISATION

Gamepoint is an award-winning sports company operating a chain of world class multi-sport centres with sports such as Badminton, Squash, Table Tennis, Basketball, Football, Swimming and Pickleball. Gamepoint offers services such as coaching programs, membership, book n play and events to individuals and institutional customers. Successful serial entrepreneurs including IIM alumni have setup Gamepoint with the vision to be the most trusted and preferred sports destination in India. More details are available at www.gamepointindia.com

At Gamepoint, we believe that sports has the power to transform individuals and communities. We seek enthusiastic individuals who share our passion for sports and are eager to contribute to our vision.

Responsibilities

1. Sales and Marketing

Counsel visitors and convince them to register

Answering phone calls and keeping records of all enquires

Follow up on leads

Explain features of equipment in the sports shop and close the sale

Ensure achievement of sales targets

2. Operations

Maintain good relations with all guests

Correspond with members and coaching participants

Maintain records of all registrations

Management of activities at the center and general center maintenance

KEY COMPETENCIES

Must have at least 3 years of experience in sales of services

Excellent written and oral communication skills

Self driven with strong adherence to deadlines

Excellent problem-solving and customer service skills

Should be energetic with a passion to learn and grow

Working knowledge of MS Office, Internet, etc

Exposure to sports is an added advantage

Should be willing to work in different shifts