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41 Gallagher Jobs

Job Opportunity || Operations Support Analyst || Gallagher

0-2 years

Chandigarh

1 vacancy

Job Opportunity || Operations Support Analyst || Gallagher

Gallagher

posted 23hr ago

Job Role Insights

Flexible timing

Job Description

JOB DESCRIPTION

Location Chandīgarh, India (Hybrid)

Shift timings Flexible to work in shifts


The Operations Support Analyst will be responsible for providing support to the senior members of the Global Operations team. This position will have high visibility and requires a high degree of accuracy and great communication skills to balance the needs of the business. You will be required to coordinate day-to-day activities with onshore business teams across multiple Geographies.

The analyst will be responsible for, but is not limited to, monitoring Order to Cash business cycle, providing support in new project set-up, assist business teams in client billing and related reporting, become platform and process experts over time, work closely with senior team members for delivery of day-to-day work.

One of objectives of this team is to assist client facing staff to save time to work on revenue generating actions. This role is expected to provide assistance to facilitate those outcomes.


Key work responsibilities include:


  • Client/Project data maintenance conduct ongoing client account and corresponding project setup, and maintenance in assigned system. Includes assigning and updating support staff designation on each client project.
  • Client/Project data analysis – data verification of client account and corresponding project information, helping to assure billing is being completed timely and accurately.
  • Client Invoicing – Support project teams (Project Managers and Billing Managers) with billing for their clients and provide guidance and assistance (including creating invoices) on the procedural requirements.
  • Reporting and Analysis
  • Report and monitor all the components related to Client Invoicing, including Advance bills, Unbilled WIP, Write-offs, Commissions, Accounts Receivables.
  • Assist senior team members in different leadership/stakeholder reporting, driving key insights from those reports.

Other Requirements:

  • 1-2 years of relevant experience
  • Excellent written and verbal communication, interpersonal skills
  • Proficient in MS Office package
  • Ability to work independently, within the team
  • Managing delivery within defined SLAs and monitoring of KPIs
  • High Attention to detail
  • Strong analytical and problem-solving skills
  • Commitment to quality of work, continuous learning, and process improvements
  • Knowledge of OpenAir PSA will be an added advantage

If interested, Kindly share the updated resume at sunaina.sethi@buck.com


Regards

Sunaina Sethi

Recruiter




Employment Type: Full Time, Permanent

Read full job description

Prepare for Support Operations Analyst roles with real interview advice

Top Gallagher Support Operations Analyst Interview Questions

Q1. What is depreciation. What are the types of depreciation. Explain any one?
Q2. What are golden rules of accounting?
Q3. What is bills receivable
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What people at Gallagher are saying

Support Operations Analyst salary at Gallagher

reported by 1 employee with 2 years exp.
₹2.7 L/yr - ₹3.5 L/yr
45% less than the average Support Operations Analyst Salary in India
View more details

What Gallagher employees are saying about work life

based on 1.9k employees
67%
94%
70%
55%
Flexible timing
Monday to Friday
No travel
Day Shift
View more insights

Gallagher Benefits

Submitted by Company
Tax-advantaged accounts (HSA, FSA)
Gallagher Thrive program
401(k) and Roth options
Paid parental leave
Charitable matching gift program
Educational assistance +1 more
Submitted by Employees
Free Transport
Work From Home
Team Outings
Job Training
Soft Skill Training
Cafeteria +6 more
View more benefits

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