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1 Golden Globe Hotels Front Office Associate Job
FRONT OFFICE ASSOCIATES
Golden Globe Hotels
posted 1d ago
Job Role Insights
Key skills for the job
Job Description
- Handling the Hotline Phone:
- Answer and manage calls from VIP guests, providing prompt and professional assistance.
- Address inquiries, resolve issues, and facilitate requests efficiently.
- Coordinate with various departments to ensure guest satisfaction and timely service.
- Describing Different Bands for Entry:
- Clearly explain the benefits and criteria of different VIP membership bands to guests.
- Assist guests in understanding their privileges and access based on membership levels.
- Ensure that guests are informed about exclusive promotions and events available to their tier.
- Knowledge of the Casino and a Virtual Tour:
- Acquire comprehensive knowledge of the casinos layout, amenities, and gaming options.
- Conduct virtual tours for VIP guests, highlighting key areas and services within the casino.
- Provide information about various games, entertainment, and dining options to enhance guest experience.
Employment Type: Full Time, Permanent
Read full job description What Front Office Associate at Golden Globe Hotels are saying
Front Office Associate salary at Golden Globe Hotels
reported by
2
employees
₹2.9
L/yr - ₹3.7
L/yr
49%
more
than the average Front Office Associate Salary in India
View more details
Golden Globe Hotels Benefits
View more benefits
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