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93 Front Desk Jobs in Pune

Assistant Executive Housekeeper

Marriott

 · 

4.2

 based on 1.3k Reviews

10-16 years

Pune

1 vacancy

Assistant Executive Housekeeper

Marriott International

posted 9d ago

Job Role Insights

Key skills for the job

Housekeeping Customer Service Hospitality Showroom Front Desk Business Administration

+ 3 more

Job Description

Entry level management position that focuses on supporting the day-to-day activities in Housekeeping, Recreation/Health Club and Laundry, if applicable.

  • Position works with employees to clean and maintain guestrooms and public space.
  • Completes inspections and holds people accountable for corrective action.
  • Position assists in ensuring guest and employee satisfaction while maintaining the operating budget.
  • CANDIDATE PROFILE

    Education and Experience

    High school diploma or GED; 1 year experience in the housekeeping or related professional area. OR

    2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.

  • CORE WORK ACTIVITIES

    Managing Housekeeping Operations and Budgets

    Ensures knowledge and understanding of OSHA regulations are up to date.

  • Oversees all lost and found procedures.
  • Obtains list of rooms to be cleaned immediately and list of prospective check-outs or discharges to prepare work assignments.
  • Inventories stock to ensure adequate supplies.
  • Ensures guest room status is communicated to the Front Desk in a timely and efficient manner.
  • Works effectively with the Engineering department on guest room maintenance needs.
  • Understands and complies with loss prevention policies and procedures.
  • Ensures all employees have proper supplies, equipment and uniforms.
  • Assists in supervising an effective inspection program for all guestrooms and public space.
  • Manages linen inventory and guest supplies and assists in the ordering of supplies as necessary.
  • Supervises Housekeeping and all related areas in the absence of the Director of Services or Housekeeping Manager.
  • Observes service behaviors of employees and provides feedback to individuals; continuously strives to improve service performance.
  • Ensuring Exceptional Customer Service

    Handles guest problems and complaints seeking assistance from supervisor as necessary.

  • Assists in the review of comment cards and guest satisfaction results with employees.
  • Sets a positive example for guest relations.


    • Employment Type: Full Time, Permanent

    Read full job description

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    What people at Marriott International are saying

    Assistant Executive Housekeeper salary at Marriott International

    reported by 5 employees with 10-16 years exp.
    Lock Unlock
    ₹6 L/yr - ₹10.1 L/yr
    15% less than the average Assistant Executive Housekeeper Salary in India
    View more details

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