Community Executive/ Front Desk Executive

About Us

Launched in 2016, Smartworks is reimagining the workplace and redefining the office experience for millions of officegoers. India's largest workspace platform catering to over 500+ Enterprises, Unicorns, and high-growth companies, Smartworks has a presence in 14 cities, spanning over 8 million sq. ft. and provides fully serviced, technology-enabled, and flexible workspaces across 40+ locations. In keeping with our mission, "Workspaces that work for you," we strive to provide businesses with the best environment to focus on their core business while ensuring employee happiness and productivity.

Smartworks has recently been recognized as India's Growth Champion 2023 by The Economic Times and as a Top APAC High-Growth company 2023 by the Financial Times.

Please know more go through company website https://www.smartworksoffice.com/

Designation: Community Executive

Shift: 9:30- 6:30 Monday to Friday

Alternative Saturday's, 10a.m. - 4 p.m.

Key Roles & Responsibilities:

• Be the first level SPOC for customer level queries.
• Manage reception during business hours.
• Illustrate Smartworks core values and strive to achieve our mission.
• Support the Account Management team to achieve the following:
• Create a welcoming and collaborative environment for our members through events and building relationships between members.
• Ensure that your building is fully operational, and processes are running smoothly.
• Assist with move-ins and move-outs; prepare and distribute member welcome packets.
• Take direction from the Account Manager to support the Team as necessary.
• Greet members and other people who come in for tours, track walk-ins, schedule tours, and send confirmation emails.

Skills & Qualification Required:

• 0-2 years of work Experience in Hotel/coworking industry
• Hospitality or other related degrees.
• Thrive in a fast-paced environment while maintaining excellent attention to detail.
• Strong communication, organization and project management skills Role & responsibilities