Fretron - Deputy Manager - Logistics (3-4 yrs)

- Fretron is India's leading cloud-based collaborative Transport Management System (TMS).

- Since 2017, we've been revolutionizing the freight industry by digitizing logistics operations!

- Founded by ISB and IIT alumni with over 25 years of experience in transforming logistics, we're a pioneering B2B SaaS platform dedicated to streamlining logistics for major sectors like Manufacturing and Retail.

- Our customers include companies like Jubilant Foods, Jindal, V-Mart Retail, BigBasket, Exide Industries, Century Ply, Shyam Steel etc.

- The Deputy Manager - Logistics and Supply Chain Management will assist in managing Fretron's on-ground operations and support the Manager in achieving operational goals.

- This role emphasizes coordination with the field team, including technicians and MIS executives, to ensure smooth execution of daily logistics workflows.

- The Deputy Manager will focus on monitoring operations, preparing performance reports, addressing on-ground challenges, and contributing to incremental efficiency improvements.

- This role requires close collaboration with internal teams and the Manager, with a strong emphasis on execution rather than strategy.

Key Responsibilities:

- Support the Manager in overseeing Fretron's on-ground operations, ensuring alignment with client expectations.

- Coordinate with field technicians and MIS executives to maintain seamless day-to-day logistics workflows.

- Monitor logistics processes, identify areas for incremental improvement, and recommend solutions to the Manager.

- Assist in the adoption and effective utilization of Fretron's Transport Management System (TMS) across operations.

- Prepare and review MIS reports to track performance metrics and present insights to the Manager.

- Address and resolve on-ground challenges promptly to maintain uninterrupted operations.

- Act as a bridge between the field team and internal departments to ensure timely execution of deliverables.

- Ensure adherence to safety protocols, operational standards, and client requirements.

- Assist in conducting training sessions to equip the field team with the necessary skills for effective execution.

Skills And Qualifications:

- Minimum 3-4 years of experience in logistics and supply chain management.

- Proven ability to coordinate on-ground operations and manage support teams effectively.

- Strong knowledge of logistics workflows, including fleet management and supply chain processes.

- Proficiency in MS Office, especially Excel, for reporting and data analysis.

- Excellent organizational and problem-solving skills to manage multiple tasks and priorities.

- Strong interpersonal and communication skills for stakeholder engagement.

- Hands-on experience with logistics technology or TMS platforms is preferred.

- A proactive work ethic and ability to work independently or as part of a team.