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12 Fourty60 Infotech Jobs

Web Host Manager - Complete Solution - Order Management

2-5 years

Mumbai

1 vacancy

Web Host Manager - Complete Solution - Order Management

Fourty60 Infotech

posted 1mon ago

Job Description

We are seeking a WHMCS Order Management Executive with 6 months to 1 year of experience in managing orders and customer support on the WHMCS platform. The ideal candidate will be detail-oriented, proactive, and familiar with WHMCS operations to ensure smooth order processing and customer satisfaction.
 
Key Responsibilities :
  1. Order Processing & Management:
    • Process, verify, and manage incoming orders on WHMCS.
    • Resolve issues related to pending, failed, or incorrect orders promptly.
    • Ensure timely subscription renewals and handle cancellations as per company policy.
  2. Customer Support:
    • Respond to customer inquiries regarding order status, billing, and payments.
    • Troubleshoot common issues related to WHMCS operations.
    • Provide guidance on subscription and renewal options.
  3. Payment & Billing Management:
    • Verify payment statuses and resolve discrepancies with payment gateways.
    • Generate and share invoices and receipts with customers.
  4. WHMCS Maintenance:
    • Update product details, prices, and offers in the WHMCS system.
    • Collaborate with the technical team to fix minor platform bugs.
  5. Reporting & Documentation:
    • Generate order and sales reports regularly for management.
    • Document recurring issues and suggest process improvements.
Qualifications:
  • Education: Any bachelor s degree (preferred: IT, Commerce, or Business-related fields).
  • Experience: 6 months to 1 year of hands-on experience with WHMCS.

Skills Required:

  • Proficiency in WHMCS operations (order management, billing, and product setup).
  • Strong customer service and communication skills.
  • Basic understanding of payment gateways and troubleshooting techniques.
  • Attention to detail and ability to manage multiple tasks.
Work Hours:
  • Full-time, 10:00 AM to 7:00 PM (may vary depending on workload).
Why Join Us?
  • Work in a growing e-commerce environment with a focus on WHMCS.
  • Opportunity for career growth with advanced training and certifications.
  • Collaborative and supportive workplace culture.

Employment Type: Full Time, Permanent

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What people at Fourty60 Infotech are saying

What Fourty60 Infotech employees are saying about work life

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0%
87%
71%
100%
Alternate Saturday off
No travel
Day Shift
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Fourty60 Infotech Benefits

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Monthly 2 Saturdays Off
Submitted by Employees
Free Transport
Child care
Gymnasium
Cafeteria
Work From Home
Free Food +6 more
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Fourty60 Infotech Mumbai Office Location

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Mumbai, Maharashtra Office
Headquarter
103, Anantaya Apartments, T Gharpure Marg, Thakurdwar, Charni Road Mumbai, Maharashtra
400004

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