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13 Fourth Dimension Technologies Jobs

Senior Network Engineer

4-8 years

₹ 3 - 8L/yr

Chennai

5 vacancies

Senior Network Engineer

Fourth Dimension Technologies

posted 15d ago

Job Description

Essential Duties and Responsibilities:

  • The Network engineer support Level 2/3 position is a key contributor in the success of managing our clients networks. This is achieved by quickly resolving incidents that our clients open tickets for and by constantly.
  • monitoring the alerts generated by our tools to resolve incidents before our clients are aware.
  • Fluent English communication
  • Flexibility in shift support
  • Prior experience working in INTL project
  • Preference for Immediate Joiner

MUST HAVE SKILLS

  • Ability to work on multiple priorities, multi-tasking and/or projects simultaneously.
  • Hands on experience on Switching configuration L2 level
  • Hands on experience on Routing configuration L2 level
  • Hands on WAP & WLC devices to triage and resolve
  • Experience to handle Internet Gateway/Direct Connect set up
  • VPN set up and troubleshooting
  • Handle ISP Links and Trunk configuration on (SDWAN/MPLS)
  • Troubleshooting Firewall configuration and Add/Modify security rules

GOOD TO HAVE SKILLS

  • Organized, detail oriented and self-motivated.
  • Ability to provide and maintain detailed documentation on each ticket.
  • Strong computer skills and the ability to effectively communicate through e-mail.
  • Knowledge in troubleshooting networking configurations and proactive resolution.

PRODUCT KNOWLEDGE

  • CISCO
  • FORITGATE
  • CHECKPOINT
  • PALO ALTO
  • willingness to learn any new products.

Tools in scope: Willingness to learn tools during Transition phase

  • N-able Patching
  • Network Performance Monitoring N-Central RMM tool
  • ITSM ticketing system – Halo PSA
  • Communication – Zoom Contact support

Expected Outcomes:

  • Success in the Network Support Level 2+ position will be based on your ability to meet or exceed our client’s expectations and by exceeding the SLA (Service Tier Agreements) put in place for the various agreements
  • Network Engineers will be measured on the adherence of the client agreements and on the quantity of closed tickets, speed of ticket closure and first-time ticket resolution.

Educational Recommendations:

  • CCNA Certification is preferred.
  • Basic degree holder from recognized institution.
  • Microsoft Certified Professional (MCP) is preferred.
  • 4+ years’ experience in compute and network management is required.
  • Experience in monitoring, triaging and reporting end client networks is preferred.
  • Good communication skills for handling global customers

Working Conditions:

  • 24X7 rotational shift support
  • US hours night shift support
  • Flexibility and adaptability to learn and document new process procedures.

Employment Type: Full Time, Permanent

Read full job description

Prepare for Senior Network Engineer roles with real interview advice

Top Fourth Dimension Technologies Senior Network Engineer Interview Questions

Q1. What will you do if you get a Beep sound and system is not turning on ?
Q2. What are the tools are you familiar
Q3. What is TCP and UDP port number?
View all 8 questions

What people at Fourth Dimension Technologies are saying

Senior Network Engineer salary at Fourth Dimension Technologies

reported by 4 employees with 4-18 years exp.
₹5.2 L/yr - ₹10 L/yr
23% less than the average Senior Network Engineer Salary in India
View more details

What Fourth Dimension Technologies employees are saying about work life

based on 91 employees
54%
50%
49%
95%
Flexible timing
Monday to Saturday
Within city
Day Shift
View more insights

Fourth Dimension Technologies Benefits

Job Training
Health Insurance
Team Outings
Cafeteria
Education Assistance
Soft Skill Training +6 more
View more benefits

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