Provide the initial response to membership enquiries. Inform House Committee of new membership applications. Collate and update confidential membership information and records. Administer the regular membership survey Implement an effective direct Sales Call pattern, meeting with a minimum12 key accounts per week. Aggressively prospect solicit via telemarketing and cold calling, minimum 10 new accounts per week. Produce creative and attractive proposals for potential clients, responding to all inquiries regarding accommodation and meetings in a timely manner. Evaluate and confirm business to meet individual goals and revenue targets. Maintain an effective strategic account management plan. Conduct creative and meaningful property tours with potential clients that bring to life our premier accommodation and meeting facilities. Face-to-face contact with minimum 3 customers in-house per week to promote good will and foster additional business, repeat bookings or referrals to other Four Seasons Hotels. Maintain an excellent working relationship with the Four Seasons Hotel World Wide Sales Office network and other Four Seasons Hotels. Coordinate with other Department Heads to ensure quality of guest and group s satisfaction. Follow-up on progress of all confirmed business. Assist in planning, developing and executing projects for assigned market areas to increase sales activity, volume and profit. Ensure a complete working knowledge of the local competition. Report on a monthly basis against plan/goal. Keep the Director of Marketing promptly and fully informed of all problems or unusual matters of significance, coming to their attention so prompt corrective action can be taken. Participate in sales meetings and related industry organizations to represent the hotel. Perform other tasks or projects as assigned by hotel management and staff.