Testing & Service

Responsible for all activities related to Testing & Service Department.
Responsible for inhouse & customer end service calls.
Submit on time Test certificate & check sheet to design / customer.
Review the Hydraulic circuit, Part list & GA drawing in advance & submit Test protocol to Application & Customer.
Maintain Quality Level of Hydraulic Power unit, Manifold block and all manufactured items.
Follow Work Process & Maintain effectiveness for Testing & Service Department.
Inter Departmental communication & Co-Ordination (Query, testing & service feedback etc)
Visit customer site for service call / commissioning.
Submit Root cause to customer & HOD for each service call.
Submit service report with root cause analysis.
Arrange requisition slip for service requirement & dispatch.
Provide best effort to provide customer service & resolve problem with proper process.
Organize special material / product requirements for projects.
Work on inventory control & reduction topic.
Support Team Leader in standardization process for future strategic approach