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Microsoft SQL DBA - IT
Flex
posted 2hr ago
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Flexible timing
Key skills for the job
Job Description
- Take ownership and Independently handle P1 incident, P2 incidents and provide permanent fix or collaborate to fix the issue by root. Document the RCA in ticket management tool
- Lead the shift. Accept L1s or site users. application users escalation.
- Make sure no tickets or email request remain unattend at the end of shift
- Lead the shift rollover to ensure smooth handover of open tickets, project work
- Take ownership and Participate in weekend maintenance activity (rotational) , distribute change and ctask in L1. Lead the weekend maintenance activity
- Take lead on implementing critical changes
- Participate Collaborate with L1/Application support team/L3/managers to implement projects driven by L3/SPOC/Manager
- Take the ownership of assigned site. Make sure that sites are well managed. Periodically communicate site IT manger and achieve best CSR 4 to 5
- Make sure site maintenance performed in time and resource are well utilize, stored procedure are fine tune . Hardware sizing has been done property.
- Reduce the SITE incident tickets and own the problem tickets
- Support weekend activity in rotational basis.
The experience we re looking to add to our team:
- Any Bachelor or Master degree in computer science and related field.
- Must be a production SQL server database administrator with 6 to 8 years of experience in SQLSERVER 2019 and higher
- Working knowledge in any ticketing tools like SNC. Well verse with Incident, Change, problem management
- Good working experience in configuring, troubleshooting, managing AG, SQL Cluster, Replication, Reporting services (SSRS)
- Working experience in SQL Version upgrade, Migration of SQL instance, SQL patching.
- Working experience in disaster recovery of databases and trouble shooting connectivity issue , database suspect or corrupt issues
- Working experience in database maintenance activity
- Working experience in performance troubleshooting and fine tuning query
- Working knowledge in SQL - Azure or AWS Cloud
- Reducing incident count through problem ticket
- Good communication skill , problem solving and good analytical skill. Collaborative team player
- Rotational shifts (7am-4pm 2pm-11pm).
Good to have:
- Working knowledge in PowerShell script, TSQL, stored procedure or any scripting language
- Knowledge in automating process
What you ll receive for the great work you provide:
- Health Insurance
- Paid Time Off
Employment Type: Full Time, Permanent
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Flexible timing
Monday to Friday
No travel
Day Shift
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Flex Coimbatore Office Location
Coimbatore, Tamil Nadu Office
4X3Q+438, CHIL SEZ Road, CHIL SEZ IT Park, Saravanampatti
Coimbatore, Tamil Nadu
641035
641035
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