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36 Flex Jobs

Regional Service Executive

7-8 years

Mumbai

1 vacancy

Regional Service Executive

Flex

posted 8d ago

Job Role Insights

Flexible timing

Job Description

Flex is the diversified manufacturing partner of choice that helps market-leading brands design, build and deliver innovative products that improve the world.
We believe in the power of diversity and inclusion and cultivate a workplace culture of belonging that views uniqueness as a competitive edge and builds a community that enables our people to push the limits of innovation to make great products that create value and improve peoples lives.
A career at Flex offers the opportunity to make a difference and invest in your growth in a respectful, inclusive, and collaborative environment. If you are excited about a role but dont meet every bullet point, we encourage you to apply and join us to create the extraordinary.
Job Description
To support our extraordinary teams who build great products and contribute to our growth, we re looking to add a Regional Service Executive located in Mumbai.
What a typical day looks like:
  • Daily Work Management of ASPs, and directing engineers and also addressing operational and technical issues, resolving performance bottlenecks, and achieving desired objectives
  • ASP (Authorized Service Partner) Appointments and audits as per the defined process and report the facts and take CAPA. Daily review with ASPs, and the Flex team.
  • Handling installations of scanners, printers, desktops, and Laptops and providing active troubleshooting support for all hardware, software, and network-related problems.
  • To drive day to day operations of ASPs, governing the operations by doing Audits, both process and parts, capacity management of the engineers in line with the call volumes, driving operations for the state to attend daily, weekly operations review meetings
  • Must have understanding of service network, able to identify and resolve ASPs
  • Able to achieve KPIs as per SLAs
The experience we re looking to add to our team:
  • Technical Degree / Diploma computer / electronics / communication engineering is must
  • Minimum (7-8) years of experience of handling, managing and appointing Service Partner across South India region.
  • Should have experience in handling multiple service outlets
  • Ensuring ASP (Authorized Service Partner) training and enhance their technical skill level
  • Providing technical training to regional ASP
  • Demonstrating new product to ASP
  • Technical Audit
What you will receive for the great work you provide
  • Health Insurance
  • Paid Time off
#LP17

Employment Type: Full Time, Permanent

Read full job description

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What people at Flex are saying

5.0
 Rating based on 2 Regional Service Executive reviews

Likes

A stable employee centric company. Leaning opportunities are high and management is supportive too.

  • Salary - Excellent
    +6 more
Dislikes

Being working here for last 5 years I haven't found anything to dislike.

    Read 2 Regional Service Executive reviews

    Regional Service Executive salary at Flex

    reported by 10 employees with 2-15 years exp.
    ₹4.5 L/yr - ₹9.8 L/yr
    17% less than the average Regional Service Executive Salary in India
    View more details

    What Flex employees are saying about work life

    based on 2.3k employees
    54%
    72%
    64%
    73%
    Flexible timing
    Monday to Friday
    No travel
    Day Shift
    View more insights

    Flex Benefits

    Health Insurance
    Team Outings
    Soft Skill Training
    Free Transport
    Job Training
    Cafeteria +6 more
    View more benefits

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