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ITIL Change Management Analyst (Service Now)
7-10 years
Bangalore / Bengaluru
1 vacancy
ITIL Change Management Analyst (Service Now)
FIS
posted 16hr ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
About the team :
- Coordinates, convenes, and facilitates Change Advisory Boards and Emergency Change Advisory Boards (CABs and ECABs) containing both internal staff and customers.
- Reviews completeness and quality of change information entered into the change management system and works with change raisers to correct deficiencies.
- Reviews and follows up on non-compliant change as well as change that occurred outside the defined processes.
- Works with all parties to resolve change related scheduling conflicts according to established practices.
- Provides assistance in the coordination and control efforts of extremely large and complex global projects and initiatives.
- Demonstrates an overall understanding and knowledge of the supported applications and production environment.
- Holds Post Implementation review meetings to identify lessons learnt with failed change and change with issues
- He/she should have knowledge of Change Management as primary skill with 7-10 Years of experience. Knowledge of other areas of ITSM & technology will be advantageous. Knowledge of ServiceNow.
- The Change Management Analyst Senior is responsible for review and approval of change for applications, services, and infrastructure of medium complexity.
- This role may assist in establishment of simple quantitative measurements and metrics relating to change activity. Additionally, may be involved with establishing change management standards relating to product release and/or infrastructure maintenance.
- Works with little supervision or guidance on non-complex projects to learn through experience.
- A multifaceted job with a high degree of responsibility and a broad spectrum of opportunities
- A broad range of professional education and personal development possibilities - FIS is your final career step!
- A competitive salary and benefits
- A variety of career development tools, resources and opportunities
Employment Type: Full Time, Permanent
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