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27 First Advantage Jobs
Application Support Engineer
2-4 years
₹ 4.5 - 6L/yr (AmbitionBox estimate)
Kolkata, Mumbai, New Delhi + 4 more
1 vacancy
Application Support Engineer
First Advantage
posted 5hr ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
Familiarity with support processes, including Incident, Problem, Request, Event, and Change Management.
Proven track record of delivering exceptional customer service to end users, with a focus on meaningful communication.
Ability to troubleshoot basic to advanced computer operations and software issues.
Proficient in database configuration changes (SQL, MongoDB, RDS).
Strong knowledge of SQL and scripting languages.
Understanding of software development practices, concepts, and technologies.
Familiarity with technical and business environments and processes.
Insight into the functional aspects and technical behavior of operating systems, development environments, and deployment practices.
Self-motivated with a strong initiative and able to organize and correctly prioritize own work based on business impact or customer needs
Experience with working on knowledge databases, capturing, updating or creating new articles
What Were looking for:
- Proficient in database configuration changes (SQL, MongoDB, RDS)
- Experience in working with C#, .Net core/Framework, IIS, MS SQL, PowerShell
- Bachelor s degree in an IT related direction (computer engineering or any stream)
- Experience in software development and/or .Net application support.
- Strong analytical mind, you can quickly seize a situation.
- Flexible, autonomous and well-organized
- Strong knowledge of SQL
Employment Type: Full Time, Permanent
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