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Fintech Forge

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1.0

based on 1 Review

i

This rating is based on a small number of reviews, so it may not fully reflect the overall employee experience.
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2 Fintech Forge Jobs

Quality Analyst

Fintech Forge

 · 

1.0

 based on 1 Review

2-4 years

Gurgaon / Gurugram

1 vacancy

Quality Analyst

Fintech Forge

posted 13hr ago

Job Role Insights

Key skills for the job

Feedback Call Audit Quality Audit Call Monitoring Call Quality

Job Description

Monitor and evaluate the quality of calls. Assess how agents handle customer queries, objections, payment discussions, and other collection-related activities. Conduct audits and compliance checks. Prepare regular reports on the collections quality.°°

Employment Type: Full Time, Permanent

Read full job description

What people at Fintech Forge are saying

Quality Analyst salary at Fintech Forge

reported by 1 employee with 1 years exp.
₹3.2 L/yr - ₹4.1 L/yr
21% less than the average Quality Analyst Salary in India
View more details

What Fintech Forge employees are saying about work life

based on 1 employee
0%
100%
100%
100%
Rotational Shift
No travel
Day Shift
View more insights

Fintech Forge Benefits

Free Transport
Child care
Gymnasium
Cafeteria
Work From Home
Free Food +6 more
View more benefits

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