Recon and Settlement Card/Digital payment

Knowledge of various two way three way reconciliation for different product on a regular basis. like Remote NFS,CARDs, AEPS UPI, IMPS and RUPAY etc

Knowledge of Bank Reconciliation, debit card and digital payment.

Download bank statementd and accurately reconcile bank account daily

Ensuring that all processes related to Reconciliation and disputes are being done on a daily basis and quality of work is maintained at all time.

Managing Dispute for NFS/AEPS/IMPS/UPI grievances i.e. chargeback , credit adjustment, Fraud cases, wrong account, Non Credit transfer cases

Posting the entries for the exceptions post reconciliation from Internal system for the ATM, Offus, Onus Remote onus transactions.

Creation of Financial Vouchers, generated Exception Gefu s from internal system, Monitoring the Turn Around Time (TAT) and ensuring that TATs are as per SLAs

Maintain and update all MIS / database on daily basis and provide the same to internal/ external clients when required.

Escalate issues / requirements to concerned application teams and ensure quick and correct resolution.

To maintain a healthy relationship with client Banks and associate vendors.

To be involved in all UATs and provide inputs /observations before the product /change is rolled out in production.