Project Manager Specialist-Technology

GENERAL DUTIES & RESPONSIBILITIES
Plans and coordinates all aspects of technical projects from initiation through delivery.
Manages project initiation activities including identifying contractual obligations, client needs and goals, existing situation, necessary
contacts and access to existing information as needed.
View Details: Job Requisition: JR0285956 Project Manager
Specialist-Technology
02:33 PM
10/07/2024
Page 2 of 8
Ensures requirements for internal technology projects align to operational standards. Develops alternate requirements or document
exceptions as appropriate.
Develops, defines and executes project plans, project scope, activities, schedules, budgets and deliverables.
Interacts with product development, sales, client relationship teams, technology solutions, service delivery and/or other cross-functional
teams.
Identifies needed resources for projects, defines and assigns major project roles.
Coordinates activities and tasks among project team members, other internal departments and client or vendor/subcontractor organizations
as needed to meet project goals and ensure project completion is on schedule, within budget constraints and of the appropriate quality
standards for the project scope.
Assigns and monitors work of project team providing technical and analytical support and direction. Interfaces with external clients or fieldbased
employees on technical matters as needed.
Manages project risks, issues/problems and activity progress to ensure project goals, e.g., deadline, scope and quality are achieved. Assists
with problem resolution or risk mitigation as needed.
May manage the integration of vendor/subcontractor tasks and track and review vendor/subcontractor deliverables, if appropriate for the
project.
May include customizing base products to meet client requirements, system integration with other FIS or third-party products or consulting
projects and engagements.
Serves as liaison between technical and non-technical teams, in internal organizations as well as in client and vendor/subcontractor
organizations to ensure all project targets and requirements are met.
Delivers informational and decision-seeking presentations to technical and business groups in FIS and/or in client organizations.
Conducts project closure activities to formalize and communicate the project acceptance, handover documentation and ongoing activities to
accountable teams and complete a post-implementation review to identify areas of improvement.
May directly oversee employees assigned to manage specific project that have a distinct beginning and end. Selects, develops and
evaluates personnel to ensure the efficient operation of the function.
Identifies project management coordination process gaps or areas for improvement, recommends and implements solutions.
May work at client sites from time to time requiring some travel.
Other related duties assigned as needed.
EDUCATION REQUIREMENTS
Bachelor s degree in computer science, management information systems or business administration or the equivalent combination of
education, training, or work experience. PMP (Project Management Professional) certification may be required.
GENERAL KNOWLEDGE, SKILLS & ABILITIES
Extensive knowledge of project management standards, processes, procedures and guidelines
Knowledge of the industry project management best practices, i.e., Project Management Body of Knowledge (PMBOK)
Knowledge of various types of IT project methodologies and life cycles, e.g., conversions, incremental, rapid delivery, classic or traditional
waterfall phases of analysis, design, development, testing, implementation and the correct project application
Knowledge of standards relevant to the software industry , e.g., ISO, CMM, Six Sigma
Knowledge of financial services industry
Knowledge of company s products and services
Advanced skill in the use of project management software to manage projects, e.g., MS Project and auxiliary tools, such as earned value
database, audit tools, project repository, including risk, issues and action items database, SLIM Estimate, Metrics and Control, PlanView,
Platinum Process Continuum
Demonstrated skill in managing project budgets and timelines
Skill in the use of negotiation techniques to reach agreement when there are widely-differing viewpoints
Excellent analysis, problem-solving, team, conflict management and time management skills
Excellent verbal and written communication skills
Ability to interact effectively with executive level clients
Ability to set clear expectations, manage team performance and build high morale among team members
Ability to maintain confidentiality and carry out assignments that are sensitive in nature
FIS JOB LEVEL DESCRIPTION
Expert role. Expert knowledge of project management and advanced technical knowledge. Works on complex assignments that involve a high
degree of risk, impacts to business unit performance and makes use of the individuals high level of knowledge within the technical project
management specialty. May coach and/or mentor junior project management and support staff. Generally manages very large projects or
medium client programs, i.e., approximately 30,000 to 100,000 project hours with a team of 60 to 150 team members, an internal cost of
View Details: Job Requisition: JR0285956 Project Manager
Specialist-Technology
02:33 PM
10/07/2024
Page 3 of 8
$3,000,000 to more than $5,000,000, and a project duration of 6 to 18 months of high risk, high complexity, high client and/or FIS visibility,
and the relationship is strategic to the FIS portfolio. Works without supervision on the most complex projects. Complete latitude for
independent judgment. Typically requires more than ten years work experience managing technical projects in financial services or a related
industry or a related technical field, e.g., application development, technology integration, business analysis, client technology consulting.