Analyst - US Mortgage

Duties and Responsibilities

• Act as the main influencer/decision maker regarding letter programing logic using Black Knight

MSP Online Letter Writer data and LoanCare supplemental files.

• Define, develop, test, analyze and maintain new servicing operations letters in support of

business requirements.

• Act as primary resource and subject matter expert for LoanCares letter composition tool;

Messagepoint

• Coordinate letter programming requirements with business teams to ensure successful

implementation to production, reducing regulatory or investor findings.

• Manage a project list, analyze appropriate prioritization based on business need, complexity,

and compliance considerations.

• Follow standard processes and use resources appropriately (time, money, and people) to

achieve project deliverables and meet project milestones.

• Create and maintain project plans to track the completion and delivery of milestones.
• Provide clear and concise communication to Information Services management regarding

required data inputs.

• Identify, document, and communicate project risks and issues, including escalation and

identification of mitigation strategies.

• Conduct and facilitate meetings to provide regular and concise project statuses to stakeholders;

prepare and deliver status presentations to executive and/or client audiences as required.

• All other duties as assigned

Required Skills and Qualifications

• High School Diploma or equivalent required.
• 2+ years experience in mortgage servicing, document programming and/or MSP data files.
• Strong verbal and written communication skills.
• Strong project management skills.
• Proficient with Microsoft Office, SharePoint, and time-tracking tools.
• Ability to build consensus, influence others, and negotiate compromise.
• Ability to work independently with minimal supervision and effectively meet deadlines.
• Ability to collaborate with peers in a team environment.