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Analyst Programmer
Fidelity International
posted 11hr ago
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Flexible timing
Key skills for the job
Job Description
STORM (Support Team for Online Retail & Middle-Tier) is responsible for the maintenance, restoration of service, and risk management, of a discrete portfolio of key applications which underpin Fidelity s major business operations. The main responsibility of this team is to ensure Fidelity s Retail platform is functioning correctly, available and providing excellent performance. The team is also responsible for handling critical business impacting issues affecting the platform - looking to not only fix issues - but ensure long term resolutions are found.
The key functions of this group include:
Rapid response to address high Impact (Impact 1 and 2) incidents. This will be achieved through internal skill sets and drawing in skills from other groups within FIL.
Service restoration subsequent to unanticipated outages / disruptions.
Driving root cause detection and resolution and ensuring these are advised back to all delivery groups.
Advising Release Management of the best way to release new functions onto the production platform.
Proactively manage the applications through understanding current risks (functional, operational and capacity) and ensuring they are flagged appropriately.
Identification of and driving application related service quality improvement.
Reviewing proposed technical solutions for new projects to ensure that are fit for purpose.
Applications within the portfolio include:
Global Digital Wealth
End Investor
Advisor Workstation
DESecure
Multiple Presentation & Middle-tier services
The successful candidate will play a proactive role in the support of one or more of the above applications / systems.
The role requires not only technical skill sets that facilitate high caliber service provision to the business areas supported but also an awareness of other systems infrastructure and business processes dependent upon related to the applications in question. They will also foster close working relationships within the team and liaise with each team member to analyse and investigate production impacting issues.
About you
Ideal candidate should have 2-5 years experience working as a support engineer:
Willing to work in Support (Along with UK Shifts & 24X7 On-call On rotation)
Experience in Node.js for backend and React.Js for frontend (hands-on) - MERN stack
Working knowledge of Python, Django, CMS development or support experience
Knowledge of AWS
Experience in software delivery in agile methodologies.
Experience of DevOps toolchain such as Terraform, Ansible, Jenkins and Bamboo
Test Driven Development with CI/CD pipelines
Strong communication skills & a customer centric focus.
Experience with containers technologies will be advantageous
Hands-on technical development for tactical fix & automations
Good analytical, problem-solving and documentation skills.
Calm approach when under pressure
Solid people networking and collaboration skills
Self-motivated, self-starter, team-player
Excellent communication
Employment Type: Full Time, Permanent
Read full job descriptionFidelity International Interview Questions & Tips
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Top Fidelity International Programmer Analyst Interview Questions
Q1. What you do when a batch fails in production?
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Q2. 1. What is serialization? 2. What is a Singleton class? 3. Difference b/w interface and abstract class. And a few more basic java 8 question ... read more
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What people at Fidelity International are saying
Rating based on 34 Programmer Analyst
reviews
Anonymous · DBA / Data warehousing
in Gurgaon / Gurugram
Likes
Good place to work
Dislikes
Nothing
Read 34 reviewsProgrammer Analyst salary at Fidelity International
reported by
305
employees
with 2-6
years exp.
₹7.5
L/yr - ₹17.6
L/yr
136%
more
than the average Programmer Analyst Salary in India
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What Fidelity International employees are saying about work life
based on 542 employees
Flexible timing
Monday to Friday
No travel
Day Shift
Fidelity International Benefits
Submitted by Company
We’ll help you find the perfect balance We’re welcoming We’re flexible
Submitted by Employees
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