Ferns N Petals - Manager - Business Intelligence (5-8 yrs)

Job Title : Manager - Business Intelligence

Department: Business Intelligence

Location:Corporate Office - Gurgaon

Reporting to : CEO

Experience Range : 5-8 Years

Key Skills : Business Intelligence, Data/Web/Real Time Analytics

Education Qualification: Graduation/ Post-graduation; MBA Preferred

Role Overview:

Ferns N Petals is a leading online platform for gifting solutions, offering a wide range of products including flowers, cakes, plants, personalized gifts, and gift hampers. With a legacy of providing heartfelt gifting experiences, we thrive on innovation, efficiency, and a deep understanding of local markets. As we continue to expand our reach, we are looking for an experienced Manager - Business Intelligence, who will be responsible for overseeing our BI initiatives within FNP.

This role requires a strategic thinker with excellent leadership skills, strong analytical abilities, and a proven track record in driving data-driven decision-making across the organization. The ideal candidate will be responsible for leading the BI team, ensuring high-quality data analytics, and designing solutions that align with business goals.

Key Responsibilities:

Lead and Manage BI Operations:

- Provide leadership to the Business Intelligence (BI) team, guiding the development and implementation of robust analytics and reporting strategies. Ensure efficient delivery of BI solutions, and oversee the ongoing performance and reliability of BI system.

Strategic Data Analysis:

- Collaborate with cross-functional teams to identify business needs and define key performance indicators (KPIs) for various business units. Translate business requirements into technical specifications for BI tools, and ensure data insights align with strategic objectives.

Develop BI Solutions:

- Design and develop BI dashboards, reports, and other analytics products that provide real time insights into business performance. Lead the creation of intuitive and visually compelling reports for various stakeholders to support operational and strategic decision-making.

Technology and Tool Management:

- Evaluate and implement cutting-edge BI tools, technologies, and methodologies to improve data accessibility and reporting capabilities.

Cross-Functional Collaboration:

- Act as a BI subject matter expert (SME), working closely with stakeholders from various departments (Finance, Sales, Marketing, etc.) to provide insights and analytics that drive business value.

- Facilitate the training sessions for cross-functional teams and end-users on how to interpret data insights effectively.

Team Mentoring:

- Mentor and develop a team of BI analysts, providing guidance on best practices for data analysis, dashboard design, and problem-solving. Foster a culture of continuous learning and improvement within the team.

Performance Tracking and Reporting:

- Monitor and measure the success of BI initiatives, ensuring that business stakeholders are benefiting from actionable insights and timely reporting. Continuously refine BI processes and tools based on feedback and evolving business requirements.

Required Skills:

- Bachelor's degree in Business Administration, Analytics or a related field; MBA will be preferred, not mandatory.

- 5-8+ years of experience in BI & Data Analytics and web analytics, with at least 3 years of experience in lead role.

- Proven experience with BI tools such as Power BI, Tableau, QlikView, or similar platforms along with experience in SQL, Python, R, or similar programming languages used in data analysis.

- Strong analytical skills with the ability to interpret complex data sets and provide actionable insights.

- Excellent leadership skills with the ability to manage a team and collaborate across departments.

- Strong communication and presentation skills, with the ability to explain technical concepts to non-technical stakeholders.

- Excellent analytical and problem-solving abilities.

- Proficiency in data analysis tools and software.

Desired Skills:

- Experience in retail, e-commerce, or a similar industry.

- Familiarity with e-commerce market trends and consumer behavior.