Collection Strategist Manager

jd - Develop and implement collection strategies for different DPD bucketsResponsibilities:

Strategy Development: Develop and implement data-driven collection strategies for different DPD buckets, considering factors such as customer behavior, product type, and risk profile.
Portfolio Analysis: Analyze portfolio performance, identifying trends in delinquency and recovery rates. Monitor key performance indicators (KPIs) and identify areas for improvement.
Segmentation: Segment delinquent customers based on risk factors and behavior patterns to tailor collection strategies for specific groups.
Strategy Implementation: Implement collection strategies through various channels, including phone calls, SMS, email, and legal action, as appropriate.
Process Optimization: Continuously evaluate and optimize collection processes to improve efficiency and effectiveness.
Policy Recommendation: Recommend changes to credit and collection policies based on portfolio performance and market trends.
Vendor Management: Manage relationships with collection agencies and other third-party vendors, ensuring compliance with company policies and regulatory requirements.
Reporting & Analysis: Prepare regular reports on collection performance, providing insights and recommendations to management.
Compliance: Ensure all collection activities comply with relevant laws and regulations.
Collaboration: Collaborate with other departments, such as credit, risk, and legal, to ensure alignment of collection strategies with overall business objectives.
Team Management (if applicable): Manage and mentor a team of collection specialists (if the role has direct reports).